IrishShop.comReviews of irishshop.com

Customer service was good when placing the order but I ordered two rings, exactly the same to make a ring guard out of my mom's engagement ring after she passed. The rings weren't identical in the way that the craftmanship on one was not as good as the other. I can only tell myself and others that they were "handmade" instead of machine made and that is why they are different. I don't want to go to the hassle of returning them to Ireland so I will keep them and not dwell on the faulty ring. I like the fact that they are actually from Ireland because we are Irish, just wish quality control had looked at them a little closer before shipping.

The detailing and colors were not like the picture, but people liked it.

I got the wrong ring mailed to me at first (correct box but wrong ring inside with no cushion) but they were very prompt in replying to my email and sending me the correct ring without charging me. Don't try to call though. Every time I tried to contact them via telephone it went straight to voicemail and you aren't able to understand the recording.

Absolutely loved the ring that I ordered. Wasn't aware that I had to pay more money out to fedex to get it. I was a little surprised. Then they said it would take another week and I would receive it on Tuesday. The next day it was in my mailbox. I'm just glad it wasn't taken from the mailbox. It certainly was a gamble. MJ

No issues with purchase,delivery

The quality of the piece is very good and the design is beautiful. However the picture online made the pendant look more substantial than it actually is. It is a bit smaller and thinner than expected.

A very satisfying experience. Easy and efficient .

excellent service.