iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE reviews

1,313 approved reviews, newest moderated first

Deborah
Aug 5, 2025
Overnight arrival was perfect
Overnight arrival was perfect. Information is simple.
Response from iRESTOREAug 6, 2025
Hi Deborah, Thanks for the positive feedback and we wish you all the best!
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William W.
Aug 5, 2025
Love the product
Love the product. I hope it works Time will tell
Response from iRESTOREAug 5, 2025
Hi William, Thanks for the feedback, and we wish you all the best!
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MARYNA G.
Aug 4, 2025
Great customer service
Great customer service. Amazing deals. Excellent quality.
Response from iRESTOREAug 4, 2025
Hi Mary, Thanks for the positive feedback and we wish you all the best!
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Norma I.
Aug 1, 2025
Quick response
Quick response, easy to use product. Now I just have to wait to see if it works.
Response from iRESTOREAug 4, 2025
Hi Norma, Thanks for the positive feedback and wishing you all the best!
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Allan
Jul 31, 2025
The irestore said it was delivered i…
The irestore said it was delivered i jave not received product yet I spoke with ups you have to start the ups to check where it is Allan Trost 561.702.5673
Response from iRESTOREAug 1, 2025
Hi Allan, We’re sorry to hear that you haven’t received your package yet. Please know that we are closely monitoring the tracking information provided by UPS and have already filed a claim regarding the lost shipment. We will contact you directly as soon as we have an update or resolution. In the meantime, if there’s anything else we can assist you with, please don’t hesitate to let us know. Thank you for your patience and understanding.
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Selena N.
Jul 28, 2025
Customer service that tries to make it…
Customer service that tries to make it right. I purchased my elite helmet during black friday. After purchase, I learned the product was back-ordered and I didn't receive it till January. Without getting into the complicated details, I should have received some cash back with my purchase. I continually followed up to make sure I received it, but I did not. Finally, after working with the cashback company, I reached out to Irestore in May. While it took them 4 months to resolve, they were incredibly responsive and kind in their responses. I appreciate that they did not just drop my issue, cause they could have. I do think the one-year satisfaction guarantee is accurate, and they will do whatever they can to make sure you are satisfied.
Response from iRESTOREJul 28, 2025
Hi Selena, Thanks for the positive feedback. We sincerely apologize for what happened. We're delighted that one of our Customer Success Specialists resolved the issue and made things right. Your satisfaction is our main priority. Let us know if you need anything else. Wishing you all the best!
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Eric L.
Jul 27, 2025
Great aftercare and warranty service!
My helmet broke after about 2 years of use. The laser lights were looking weak and also shutting off during use. Allein from customer service did a great job promptly responding to my emails, instructing me to do a video test and pack and ship the helmet. In about a week, I received a replacement in the mail. I’m grateful for the warranty.
Response from iRESTOREJul 28, 2025
Hi Eric, Thanks for the feedback and for your patience on this matter. We're glad to hear that Allein could process the replacement immediately so you can return to your usual routine. Please let us know if you need anything else. Thanks!
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Rick
Jul 25, 2025
very helpful people
very helpful people
Response from iRESTOREJul 25, 2025
Hi Rick, Thanks for the feedback. We wish you all the best!
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