Teresa
Ease in ordering. Pleasant associates. Arrived quickly.
Ease in ordering. Customer Service helpful and pleasant.
Response from iRESTOREOct 15, 2025
Hi Teresa, Thanks for the feedback. Wishing you all the best!

iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin.From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.
iRESTORE (irestorelaser.com) has 1,313 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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1,313 approved reviews, newest moderated first
Teresa
Ease in ordering. Customer Service helpful and pleasant.
Response from iRESTOREOct 15, 2025
Hi Teresa, Thanks for the feedback. Wishing you all the best!
Cindy A.
Czar’s great and is the reason everything went well. I can’t tell you how thankful and appreciative I am for his expertise and patience with me. He is an enormous benefit to your company. Please send him my regards and thank him again for me!!!
Response from iRESTOREOct 15, 2025
Hi Cindy, We appreciate your positive feedback and are delighted to hear that you had an excellent customer experience with Czar! At iRESTORE, your satisfaction is our top priority, and we are committed to providing you with the best service possible. Wishing you all the best!
LA
Didn’t receive my package, even though a signature was required. Then they wanted me to go hunting for it. When I couldn’t find it, I was basically told to take it up with UPS. Horrible, horrible experience, and even worse customer service.
Response from iRESTOREOct 14, 2025
Hi Lauren, We sincerely apologize for the frustrating experience you’ve had with your package delivery. Please be assured that we are currently reviewing this matter to understand what went wrong and to ensure it is addressed appropriately.
Damian
Prompt response and iRestore resolved my problem entirely by replacing my faulty unit!
Response from iRESTOREOct 13, 2025
Hi Damian, Thanks for the feedback, and glad to know that the issue was resolved quickly.
IssaLadeee
Bought this last year and by this year, the wiring came off from the bottom of the helmet and it’s completely unusable for just a year so if you purchase this be sure to purchase their warranty I personally think it’s bogus to spend that much money on a high-end cap for the wire to get cut off! I’ve seen little results over last year so some, but not as much as I thought I would!! I still need to continue using it as a results will occur because there’s been some progress however Little.
Response from iRESTOREOct 13, 2025
Hi Issa, We sincerely apologize for the inconvenience and appreciate you sharing your experience. Please note that the warranty does not cover wear and tear or any signs of physical damage, but each case is evaluated individually. We kindly ask you to reach out directly to our customer service team so we can assist you further, especially since you are seeing some results; continuing consistent use is important for progress.
Edwina
I used for 6 month everyday 10 minutes and my hair was definitely thicker. I found after 6 month maintenance treatments some weeks 3 day & some weeks 4 days. It works.
Response from iRESTOREOct 13, 2025
Hi Edwina, Thank you for sharing your hair growth progress with the iRESTORE Elite device. Remember, consistency and patience are essential for ongoing results. Wishing you continued success on your journey!
Danny
I didn't get what I ordered, I ordered the one with wireless power pack, but I received the wired model. I'm now requesting a return and refund.
Response from iRESTOREOct 13, 2025
Hi Danny, This is to confirm that the package you received has the correct items that you ordered. The iRESTORE Elite device is designed to be plugged into an outlet. Since you ordered the battery pack, you can now use the device conveniently while moving around without needing to stay connected to the outlet, making it wireless.
Patricia
I received my Irestore Face mask last week, have used it 5 times and have already seen my dark spots lighten a bit. Looking forward to seeing what 6 weeks of use will show.
Response from iRESTOREOct 13, 2025
Hi Patricia, Thank you for sharing your positive feedback! We’re delighted to hear you’ve already noticed your dark spots lightening after just a few uses of our Illumina Face Mask. Keep up the great work, and we’re excited for you to see even more improvements over the next 6 weeks!