iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE reviews

1,313 approved reviews, newest moderated first

Lena C.
Feb 1, 2026
I asked for a refund due to an extra…
I asked for a refund due to an extra $200 In Tarifs. I have yet to see that return I’ve also sent emails with staff. I’ve notified DHL. I will be contacting my bank under dispute
Response from iRESTOREFeb 5, 2026
Hi Lena, We sincerely apologize for the frustration this has caused. Please know that your refund is now being actively handled and prioritized by our team. We are reviewing the tariff-related charge and your previous correspondence and will reach out directly to provide an update and next steps. We appreciate your patience and the opportunity to resolve this for you as quickly as possible.
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Nikki
Feb 1, 2026
This is my first time and I am very…disappointed
This is my first time and I am very disappointed to learn that my hair will shed when I use it. I wouldve never purchased this knowing that. Also, extremely hard to return
Response from iRESTOREFeb 5, 2026
HI Nikki, We’re sorry to hear about your disappointment and understand how concerning it can be to learn about the shedding phase for the first time. Temporary shedding is an expected part of the hair growth cycle when starting treatment, as older hairs make way for new growth. This is often a sign the treatment is working. Regarding returns, we do follow a specific return policy to ensure fairness and consistency for all customers. Our customer support team is always available to walk you through the process and answer any questions you may have. We appreciate your feedback and the opportunity to clarify these concerns.
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Marline
Jan 31, 2026
I’ve been waiting on a refund for over…
I’ve been waiting on a refund for over a month.
Response from iRESTOREFeb 5, 2026
Hi Marline, We sincerely apologize for the delay and understand how frustrating it is to wait this long for a refund. Please know that your refund is being handled as a priority, and our team is actively working to complete the process as quickly as possible. We appreciate your patience and thank you for giving us the opportunity to resolve this.
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Yocelin
Jan 31, 2026
The shedding has significantly…
The shedding has significantly decreased and it's been about a month. Hallelujah!
Response from iRESTOREFeb 5, 2026
Hi Yocelin, That’s wonderful to hear! We’re so glad the shedding has significantly decreased, and we appreciate you sharing your progress. We look forward to seeing your continued results and are excited for what’s ahead!
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Zelalem M.
Jan 30, 2026
Great job Thank you!
Great job Thank you!
Response from iRESTOREFeb 5, 2026
Thanks for the feedback and wishing you all the best!
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DebM
Jan 30, 2026
WARNING--Battery NOT included--A way to extract more money from you
I just got the device, so I'm not sure how it will eventually work. However, I am totally disgusted by the fact that this expensive device does not include a battery! You can get one, of course, but only if you are willing to shell out even more money after the couple of thousand dollars you already spent. It is unconscionable that the company wants to nickel and dime you after spending this much money on their product. Their excuse?--Not everyone wants a battery--they would rather be plugged in. Where is their proof of this? Do they really think more people would rather be tethered to one spot rather than being able to move around freely. How much more convenient it would be to be able to move around and do a chore while wearing the device. It would also mean that you are more likely to consistently use the device. But maybe they don't really care about that after they got your money.
Response from iRESTOREJan 30, 2026
Hi Deb, We’re truly sorry for the frustration this has caused and appreciate you sharing your honest feedback. We understand how disappointing it can feel, especially after making a significant investment. Your concerns about the battery option and overall convenience are completely valid, and we’ll be sure to pass this feedback along to our product team for review. Thank you for taking the time to share your experience.
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Edward
Jan 30, 2026
Still waiting for it to arrive…
Still waiting for it to arrive patiently waiting
Response from iRESTOREJan 30, 2026
Hi Edward, Thank you for your patience! We’re happy to let you know that your order is currently in transit and on its way to you. You should see tracking updates as it moves along. We truly appreciate you waiting, and we’re excited for you to receive it soon!
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Nathaniel D.
Jan 30, 2026
Im loving it so far!
I was really skeptical about buying this at first and honestly didn’t think I could justify the price. After a lot of research and going back and forth, I finally decided to give the iRestore face mask a shot. So far, I’m glad I did. The mask is comfortable, easy to use, and simple to work into my routine. The biggest thing I’ve noticed is that consistency really does matter. Using it regularly along with a basic skincare routine has helped improve my overall skin tone and texture. My skin just looks healthier. This isn’t something that works overnight, but if you actually stick with it and stay consistent, you will see results. For me, it’s been worth the investment, and I’d recommend it to anyone who’s on the fence but willing to commit to using it regularly.
Response from iRESTOREJan 30, 2026
Hi Nathaniel, We’re glad to hear that the Illumina Face Mask has been a positive addition to your routine and that you’re seeing improvements in your skin’s tone and texture. You’re absolutely right: consistency is key, and it’s great to hear that sticking with it has paid off for you. Your feedback truly means a lot to us, and we wish you all the best!
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