iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE reviews

1,313 approved reviews, newest moderated first

Augusta
Feb 3, 2026
Very happy with the product and the…
Very happy with the product and the service.
Response from iRESTOREFeb 5, 2026
Hi Augusta, Thanks for the feedback and we wish you all the best!
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Carrie
Feb 3, 2026
My experience so far is awesome
My experience so far is awesome. I bought my mask after using a competitor Onmilux. I did not like the way that mask fit or having to plug in. I ordered iRestore and got one for me, my 19 year old daughter and my 83 year old Mom. 3 generations. We love the fit. The versatility of use. Easy to use while relaxing or doing things around the house. Time will tell with results. Using it everyday since receiving it.
Response from iRESTOREFeb 5, 2026
Hi Carrie, Thank you so much for purchasing three Illumina Face Masks! We’re thrilled to hear that you and your family are enjoying the fit, versatility, and ease of use. It’s wonderful to know it’s being used across three generations! We truly appreciate your support and trust, and we look forward to hearing about your results over time.
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Daniel
Feb 2, 2026
iRestore Professional helmet
Your website mentioned that I would be receiving my product at a certain date in December (can't recall right now). This was purchased to hopefully make it by Christmas, which it didn't. Your website should at least say something about that. Second, my product did not arrive on the date you all specified. The tracking number was still showing waiting for product. I had to call in to ask your customer rep to notify the shipping crew about my product. Within a 2 days, the tracking actually showed a real timeline.
Response from iRESTOREFeb 5, 2026
Hi Daniel, We sincerely apologize for the delay and the confusion with your order tracking. We understand how disappointing it must have been, especially with the expectation of receiving it by Christmas. Our team will be reaching out to you directly to address this issue and make things right. Thank you for your patience and for bringing this to our attention.
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Ashley H.
Feb 2, 2026
Great so far!
Quick shipping, SUPER easy to use the LED mask, I’m already seeing improvement.. so glad I splurged!
Response from iRESTOREFeb 5, 2026
Hi Ashley, Thank you for your feedback! We’re so glad to hear that the mask was easy to use and that you’re already noticing improvement. We really appreciate your support and are happy you decided to try the Illumina Face Mask. Looking forward to hearing positive updates in the coming weeks!
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Cynthia
Feb 2, 2026
Terrible Communication
Terrible. No shipping or order updates. Took 3 days to get an answer from me finally emailing CS. Then another vague answer and another 3 days. I received an answer the day of delivery but had already received a UPS update before CS.
Response from iRESTOREFeb 5, 2026
Hi Cynthia, We sincerely apologize for the lack of timely updates and the frustration this caused. This is not the experience we want for our customers. Our customer service team is reaching out to you directly to address your concerns, provide clarity, and make things right. Thank you for bringing this to our attention, and we truly appreciate your patience.
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Veronica B.
Feb 2, 2026
I had a laser cap for several years but…
I had a laser cap for several years but it stopped working. My hair loss started to increase so I decided to purchase another. Within a couple of weeks my hair loss diminished. I noted there was less hair in my brush. I did upgrade to the next model so I’ll be curious to see how my hair is doing in six months.
Response from iRESTOREFeb 5, 2026
Hi Veronica, Thanks for sharing your experience! It’s great to hear that your hair loss has already started to decrease and that you’re seeing results. We really appreciate your trust in iRESTORE and look forward to seeing how things progress with your upgraded Pro model over the next few months.
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CURTIS
Feb 2, 2026
I had a problem with a shipment and…
I had a problem with a shipment and they were helpful with resolving it.
Response from iRESTOREFeb 5, 2026
Hi Curtis, We're delighted to know that the shipping issue was resolved right away. Thanks for your understanding, and wishing you all the best!
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Norman D.
Feb 1, 2026
Excellent product!!
The best product that I have ever seen! And the company are the best !!! Thank you ! 100% recommend!
Response from iRESTOREFeb 5, 2026
Hi Norman, Thank you so much for your kind feedback and for recommending our products! It truly means a lot to us. If there’s ever anything else we can assist you with, just let us know, and we’ll be happy to help.
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