iRESTOREReviews of irestorelaser.com

Response from iRESTORESep 15, 2023

I'm sorry to hear about your recent experience with our product, and I want to sincerely apologize for any inconvenience you may have faced. Your feedback is valuable to us, and we take it seriously. I would like to investigate this matter further to understand why your review was not added online. At our company, we believe in transparency and providing an accurate representation of our products, which includes both positive and negative feedback. It is not our policy to hide negative reviews. To assist you promptly, could you please provide more details about the issue you encountered with the item? Your input will help us improve our product and address any potential issues. Additionally, if you can share the date of your review submission and the platform where you attempted to post it, it will aid in our investigation. Once again, I apologize for the inconvenience you've faced, and I'm committed to resolving this matter to your satisfaction. We genuinely value your feedback and are dedicated to improving our products and services based on customer experiences. Please feel free to reply to this message with the requested information, or you can also reach out to our customer support team at [(888) 373-7425 It's open from 9 am-6 pm PST] for further assistance. We value your business and want to ensure that you're satisfied with your experience with our company. Your feedback helps us improve our policies and services, and we're committed to making this right for you. Thank you for bringing this matter to our attention, and we hope to resolve it to your satisfaction.

Response from iRESTORESep 9, 2023

Good Day! We're sorry to hear about your shipping cost and the issue with the professional hamlet. Your feedback matters, and we're committed to resolving this. Shipping costs can vary, but we're actively working on more cost-effective solutions for UK customers. Regarding the hamlet issue, we've received your video and pictures and are investigating. Our support team will contact you soon with a solution. We apologize for any inconvenience and appreciate your patience.

Response from iRESTORESep 9, 2023

Good Day! Thank you so much for taking the time to share your thoughts and for your trust in our product. We're thrilled to hear that you've learned about its benefits from Dr. Youn's reputable YouTube channel. We're confident that you'll have a positive experience when you start your treatment, just like the many others who have found success with our product. If you ever have any questions or need assistance along the way, please don't hesitate to reach out to us at [email protected] We appreciate your support and look forward to being a part of your journey to better health and well-being.

Response from iRESTORESep 9, 2023

Good Day! We appreciate your feedback and apologize for any inconvenience you've encountered with the import fees and registration process. Regarding the import fees, we want to clarify that at checkout, we do have information about shipping fees for international orders. International shipping fees are calculated based on the destination during the checkout process. We also have a note about customs, taxes, and duties charges for international orders. We're also taking your feedback about the registration process seriously and will strive to make it more efficient. If you have any further questions or concerns, please don't hesitate to contact our customer support team at [email protected]. We're here to assist you and enhance your experience with us. Thank you for your valuable input.

Response from iRESTORESep 9, 2023

Hi Jim! Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that your Device was delivered promptly and that you found the setup and usage straightforward. Our team takes great pride in ensuring the quality of our product and the accompanying literature, and it's fantastic to hear that you're impressed. We share your hope that the results will meet or exceed your expectations. We're here to support you every step of the way on your journey to better hair health. If you ever have questions or need assistance, please don't hesitate to reach out at [email protected] Once again, thank you for your kind words and for choosing iRestore. We appreciate your trust and support.

Response from iRESTOREAug 25, 2023

Hi Glenn! Thank you so much for taking the time to provide feedback! We are so delighted that you rated our product as 5-star and found it easy to use. We're proud to be part of your hair regrowth journey!

Response from iRESTOREAug 24, 2023

Hi Candi! I understand your frustration with the process of registering for the warranty. It's great to hear that you're enjoying using the iRestore despite the initial challenges. Your feedback is valuable, and we'll take it into consideration to make the registration process smoother in the future. Thank you for choosing iRestore! Hope to hear great news from you soon!

Response from iRESTOREAug 24, 2023

Hi Robert! Thank you for your feedback. I wish you continued success with it and great results in the future! If you ever have any questions or need assistance in the future, feel free to reach out to us at [email protected]. We're rooting for you!