Gemayel
Pounding headache
Pounding headache… I used the elite cap as directed for 12 minutes there was no discomfort during the treatment however I got a pulsating headache the whole day, I tried again two more days but the headache was too much so I decided not to wear it the fourth day and the headache slowly subsided.. I contacted customer service and they didn’t help at all, they even suggested I have and underlying condition (I’ve never had migraines before) and basically refused to take any accountability, I think I may have to return the device. As you can see on the message below Irestore pledged to reach out to me to resolve this issue but that’s simply not true, nobody has reached out
Response from iRESTORENov 13, 2024
Hi Gemayel, I’m truly sorry to hear about the discomfort you experienced with the iRESTORE Elite device and the challenges you encountered with our customer service team. Your experience is very important to us, and we want to address this appropriately. Rest assured that one of our senior representatives will reach out to you right away to discuss the next steps, including a possible return if needed. Your well-being is our top priority, and we’re committed to resolving this in a way that best supports you. Thank you for bringing this to our attention, and please accept our sincere apologies for any inconvenience caused.