Linda
The ordering process was VERY…
The ordering process was VERY misleading. I received shampoo & conditioner, serum, vitamins etc that I do not want. I ordered the Professional instead of the Elite which stretched my budget. When I placed the order the other items had 0.00 by each so I thought they were free but my card was charged for all of it. I will return all of the items.This feels like theft to me. I would not buy vitamins from a company who manufactures red light devices without research. I chose this device based on recommendations from dermatologists I trust. Can you fix this or will you charge me to return it?
Response from iRESTOREJul 24, 2026
Hi Linda, Thank you for sharing your feedback, and we're truly sorry to hear about your experience. We've already reached out to you directly because we'd like the opportunity to make things right. Our team is committed to finding a resolution that addresses your concerns and provides a positive outcome. Please check your email for our message, and we look forward to working with you to resolve this as quickly as possible.



