Priyal
Great exp
Great exp. Prim helped me so easily and replaced the defective one .
Response from iRESTOREMay 16, 2025
HI Priyal, Thanks for the feedback, and wishing you the best!

iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin.From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.
iRESTORE (irestorelaser.com) has 1,313 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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1,313 approved reviews, newest moderated first
Priyal
Great exp. Prim helped me so easily and replaced the defective one .
Response from iRESTOREMay 16, 2025
HI Priyal, Thanks for the feedback, and wishing you the best!
Brenda P.
I’m not sure how to rate this product as I started the use of this product four days ago. What I do like is the ease of use and how the system lets me know 12 minutes has expired.
Response from iRESTOREMay 16, 2025
Hi Brenda, Thanks for the feedback. I'm glad you like the convenience of using the device.
Letitia S.
I am seeing good results with both devices purchased. I have not talkec to anyone about the devices, but I am very happy with the IRestore Elite Hair System. I am not embarrassed by thinning hair anymore. Yeah!
Response from iRESTOREMay 17, 2025
Hi Letitia, Thanks for the positive feedback, and we wish you all the best!
Amy Jean A.
I received my iRestore Elite in late December of 2024. It stopped working the first week of May 2025. I didn’t even use it a full five months. The supposed warranty is very complicated and costly. There is an 18% return fee PLUS you pay shipping. But first you must send them a video of you proving the device does not work. You must show yourself wearing the device and pressing buttons etc… after that you wait. They will not tell you how long you must wait for them to receive the video and approve the return then wait again while they test the product and then decide if you qualify for the return. No, I do not recommend this product simply because the company makes you just through hoops to possibly benefit from their “warranty”.
Response from iRESTOREMay 8, 2025
Hi Amy, Thank you for taking the time to share your experience with the iRESTORE Elite and our warranty process. We truly value your feedback and are sorry to hear about the difficulties you encountered. We understand how frustrating it can be when a product does not meet expectations, especially within such a short period of use. Our warranty process-including the request for a demonstration video-is designed to help us quickly diagnose and resolve issues, but we recognize that this can feel inconvenient. The 18% return fee and shipping costs apply to our money-back guarantee, while warranty repairs or replacements for defective devices are handled differently. Your comments about the clarity and timeline of the process are important to us. We are always striving to improve our service, and your feedback will help us make our procedures more transparent and user-friendly. Thank you again for your feedback and for giving us the opportunity to address your concerns.
Lisa W.
So far it has been a very good experience. I just used it for the first time last night and it seems super easy and comfortable. :) Happy customer
Response from iRESTOREMay 8, 2025
Hi Lisa, Thank you so much for your kind words! We’re thrilled to hear that your first experience with the iRESTORE Elite was easy and comfortable. If you have any questions or need support as you continue using your device, please don’t hesitate to reach out. We’re here to help and excited to be part of your hair growth journey!
meng
The chat service was quick to respond and very efficient.
Response from iRESTOREMay 7, 2025
Hi Meng, Thanks for the feedback and wishing you all the best!
Jud
I ordered overnight shipping as I wanted to make sure I had the product before Mother's Day. Most suppliers fumble around for a couple of days before they ship. However, not with iRESTORE. They were on top of it. I ordered on Monday and received it on Tuesday.
Response from iRESTOREMay 6, 2025
Hi Jud, Thank you so much for sharing your experience! We’re thrilled to hear that our team was able to process your order quickly and deliver it overnight, just in time for Mother’s Day. We understand how important timely delivery is, especially for special occasions, and we’re glad we could exceed your expectations. Your feedback means a lot to us, and we look forward to serving you again in the future.
Gerry
Your customer service representative was courteous and answered all of my questions and I was able to complete my purchase in one telephone call.
Response from iRESTOREMay 6, 2025
Hi Gerry, We're glad to hear that the order process went smoothly. Your satisfaction is our utmost priority!