iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE reviews

1,313 approved reviews, newest moderated first

Howard
Jun 1, 2025
I appreciated the follow up and help…
I appreciated the follow up and help with getting a good fit.
Response from iRESTOREJun 2, 2025
Hi Howard, Thanks for the positive feedback, and we wish you all the best!
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Jacques O.
Jun 1, 2025
Amazing company
Amazing company. Had a problem with an item after 18 months. Almost threw it away. Emailed them and they replaced it with a new one! That’s great service 🎯✔️
Response from iRESTOREJun 2, 2025
Hi Jacques, We're delighted to hear that you're satisfied with your recent customer service experience. Please let us know if you need anything else, and we'll be more than happy to help. Thanks!
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Evangeline
May 31, 2025
Fast response and delivery.
Fast response and delivery.
Response from iRESTOREJun 2, 2025
Hi Evangeline, Thanks for the feedback and wishing you all the best!
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JustAnswer C.
May 29, 2025
Stellar service
I called for more information before purchase. Czar was super knowledgeable and helpful.
Response from iRESTOREMay 29, 2025
Hi James, Thanks for the positive feedback. We're delighted to know that Czar did an incredible job taking care of your concern. Should you need anything else, please let us know. Thanks!
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MARK S S.
May 27, 2025
I’m impressed!
The iRESTORE Elite arrived quickly and in perfect condition. A representative reached out within a week to find out how well the device fit my head. I do have a fairly large head and the device is a little tight so the customer service representative sent out a set of smaller pads the same day! At no charge! It’s too early to know if the iRESTORE is going to work for me but so far I am impressed!
Response from iRESTOREMay 27, 2025
Hi Mark, Thank you for the positive feedback. We're delighted to hear that you're satisfied with the overall experience. Wishing you all the best on your hair growth journey!
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Rick C.
May 27, 2025
My wife and I believe the iRESTORE unit…
My wife and I believe the iRESTORE unit is really helping both of us. We use it every night. We have had other units but this one is working. Another thing is we had an issue with our unit and the service from the company was amazing. Great company.
Response from iRESTOREMay 27, 2025
Hi Rick, Thank you so much for your kind words and for trusting iRESTORE! We’re thrilled you and your wife are seeing great results and had a positive experience with our service. Wishing both of you all the best!
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Rebecca
May 26, 2025
Haven't received my laser cap yet
Haven't received my laser cap yet, but I have received five FIVE emails requesting I review it, this is my review. For spamming my inbox
Response from iRESTOREMay 27, 2025
Hi Rebecca, Thank you for your feedback, and please accept our sincere apologies for the multiple emails you received before your order had even arrived. We appreciate you sharing your experience, and we understand how frustrating this must have been. We are reviewing our email processes to ensure this does not happen again. Thank you for your patience and for giving us the opportunity to improve. Please don't hesitate to reach out if you have any further concerns or questions about your order.
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Monika T.
May 26, 2025
Frustrating and Disappointing Experience with iRestor Professional
I used the iRestore Professional helmet consistently for a full year and saw *zero* improvement in hair growth. I followed the instructions exactly, but the results just weren’t there. The return process has been even worse. I've now sent six emails trying to get a refund, and they are deliberately dragging it out. First, they try to stall by offering alternative promotions. Then they request the serial number. Then you have to follow up multiple times just to get a return label—which I still haven’t received. For a product marketed as “risk-free,” this has been anything but. Stay away and save your money and time.
Response from iRESTOREMay 27, 2025
Hi Monika, Thank you for sharing your experience and for your honest feedback. We sincerely apologize for the frustration you’ve encountered with both the product results and the return process. We understand that results can vary from person to person, as individual responses to treatment differ. Regarding the return process, we are following our standard operating procedure to ensure all requests are handled consistently and fairly, which includes verifying product details and issuing the appropriate documentation. Thanks for your patience and understanding.
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