IraziaReviews of irazia.com

Order took almost a full month to arrive. Then when it did it was the wrong color. They claimed the color was correct if you put them on, WRONG. I ordered a light color, Vanilla, and black is what arrived. Tried them on, they still look like a thin black. Not worth returning since I would have to pay for shipping and a 20% restocking fee for their error. Would not trust this company.

I ordered a pair of vanilla (light) and latte (tan) leggings from this company. They arrived 2.5 weeks later. While the inside fleece part is great and would be warm enough for winter, the sizing was off and so was the color. Both pairs were much darker than shown on the website and the ads. They looked weird and unnatural - like an odd combination of dark opaque and slightly sheer. Very disappointing. I'm currently in contact with customer service and, like other reviewers have noted, customer service is doing nothing. They insist I received the right colors and they are trying to get me to exchange for a different color and size. I was asking for a refund. The size can be fixed, but the color cannot since I already ordered the 2 lightest colors and those were way too dark. My advice is don't order from this company unless you're okay with the colors being much darker than advertised, and also be sure to size up one from where you fit on the size chart, because that's not accurate either. Also note that several other reviewers never received the product, so there's that too. Update: Irazia responded to my review and encouraged me to email their customer service to look into the issue. I already had a lengthy email chain with the support email they provided, to no avail. Returning the leggings was going to mean a 20% restocking fee AND I would be responsible for return shipping. I tried multiple times to get them to waive these requirements because this wasn't a situation where I changed my mind about wanting the product. The product was not as advertised and I sent photos of me wearing them compared to the website photos. They would not budge. The other option was keep the leggings and only get a 20% refund. I chose the 20% refund option with the hope that I can sell them to someone else who can fit in that size and likes the color. All this to say, just know that if you buy from this company and there's an issue, you're not going to get a satisfactory response from customer service.

This company has one of the best customer service responses and went above and beyond what I would've expected when I had a very small problem with a product! They more than generously compensated! I WILL purchase from them again! Great company!⭐️⭐️⭐️⭐️⭐️ and I LOOOVE the tights!!!

Very nice quality. Warm but not too hot!!! They look great on! Amelia from customer service was amazing to deal with!!! So friendly and very helpful!!!

It was a pleasure dealing with Irazia. The order arrived quickly,however, ..i had an issue with my order,my fault....and their customer service were very quick to respond and take care of everything in a timely manner. So nice to see a company listening to the customers and truly care. The tights at great fabric and really warm....can't wait for the colder weather. Thank you Irazia for getting my replacements to me at no extra charge. Looking forward to ordering more from you.

SUCKS. I ordered a christmas gift from them, three pair of tights, the package arrived opened with NOTHING in it. Terrible customer service. Bascially sorry for your loss and Im screwed out of all my money with no gift. Will NEVER do business with this company. Beware

I ordered the fleece lined tights and love them. I love the feel. Just snug enough without being uncomfortable. They are perfect for a cool evening out and don't roll down. The wide waist band holds you in very nicely without to much squeeze. They are very well made.

I ordered the sheer looking leggings. They are so soft! They took a while to get here and thought they got lost or something. I reached out through email and got a personal response in less than 24 hours and they even followed up once they saw they were delivered. I was thrilled with the customer service and was not expecting them to follow up or send a personalized email! I spoke with Tiffany M. Thank you again Tiffany for helping me.