Meleni
Extremely disappointed (want a refund)
Extremely disappointed with both the product and the customer service. I contacted customer service, provided photos of the issue, included my order number, and clearly requested a full refund. Despite all of that, the response I received today asked me to provide my order number (which was already included) and offered to send a replacement—completely disregarding my original email, the photos, and my explicit request for a refund, not a replacement. This level of inattentiveness and lack of accountability is unacceptable. I am still waiting for my refund to be properly addressed.


