ionbottles.comReviews of ionbottles.com

I like the bottle, but service is absolutely terrible. My first order took 4 weeks to arrive and the only answer I could get back was it was in production. I ordered a 2nd one because my first was over the holidays so I chalked up delay's to that chaos. I'm now 5 weeks since that order and have asked a few times for a simple ETA and barely got a response that it will be 3 more weeks. Expectations are key and we all know you order these in China so just be honest and give an expectation that is realistic. I won't be buying anything else from this company going forward.

My ion bottle quit working 2 weeks into using it. The price you pay for this bottle it should be better quality.

Late shipping, zero customer service unless you enjoy run of the mill emails that don't solve your problems. Good luck trying to get a person on the phone. Find a company that makes the same thing but cares about their customer.

The glass bottle broke (was not dropped), when I reached out to customer service, I was informed it did not qualify for a replacement. I was given zero options other than to simply spend more. A $17 replacement part on a a $140 purchase. I would not purchase again.

Great product Horrible customer service!

First bottle took weeks to arrive. Then the glass shattered while no one was touching it sitting on counter. Took multiple emails to get response on warranty. Now it’s been weeks again and I still don’t have the replacement. Insane bad product and service so far for the price. Wouldn’t recommend to anyone.

ION Bottles Got my entire family the ion bottles for Christmas gifts. They absolutely love them. I am very happy with the purchase and how they are now paying more attention to other healthy ways to live.

Received the bottle and it worked great until I had to charge it. The bottle would not charge and to make it worse I contacted the company and they would not exchange the bottle or give me a refund even though they claim you have 45 days to do so. The company said they do not exchange defective products!!! Worse company ever.