ionbottles.comReviews of ionbottles.com

I ordered the Pro version. Got the usual shipping notification. On a Saturday I got the Package Delivered email. No picture of the delivery because it switched from DHL to USPS. So they delivered it to the mailbox. I excitedly went to get it to try it out. There was a key for a mailbox bin. Opened it and NO bottle. I then found out ionBottles has NO phone. You can email or text only. I emailed and got a reply asking me to wait 3 business days in case there was a premature delivery notice. No problem After 5 days I reached out to let them know I still had no delivery, and they wouldn’t respond. I emailed again and nothing. I then went to the text option and nothing. Days later they respond telling me I need to file a police report about it. Yes. You read that right!! I need to file a police report for a stolen bottle that was NEVER seen or touched by me! Ah officer, yes as far as I know they really did ship it, I just never saw it so I need to file a report! Good grief! Like how do you even make eye contact with the officer while trying to file a report for someone else’s problem. RUN FROM THIS COMPANY and go with a different brand!

The bottle I received appeared used. It was missing the membrane removable cap, the box was beat up and had a strange dark red stain. The bottle leaks from the bottom seal. After reading reviews of a frustrating customer return experience, I solved the problem with some teflon tape instead. I am hopeful the bottle has a long useful life from here, but not sure how used it was when I got it.

We’ve purchase two bottles. The first - ordered and received in 2023 I’d rate 4 stars - good quality and has held up. This second bottle - ordered and received in the first part of 2024 is AWFUL. The material quality is CHEAP. The bottle doesn’t give the red indicating light when battery is low-just stops working. “Chrome” paint started flaking off the first day. Did not ship with water or plug like our first one did and the instructions indicate. Should have saved my money and just ordered off Amazon. Same quality and less than half the price.

Love it. Goes everywhere with me.

Im loving drinking hydrogen water and its been less than a week. I can feel a difference already. I had a little issue with my bottle and they addressed it immediately and are sending a replacement. I researched the best type of bottle and company to purchase and Ion is the clear best choice

Best hydrogen bottle water out in the market. Price was reasonable. Overall quality product.

The customer service was exceptional

High quality, very very good for digestion and inflammation. I can take my ring off my finger finally lol. Thanks! Ordering another one right now.