Lightning M.
I have been an Invision customer for a…
I have been an Invision customer for a few years. I recently decided to put my vBullet project aside and go back to using the new IC5 servers, because the marketing built on the new features was simply fantastic. The software in question is wonderful, the problem here is the price charged for an infrastructure (CLOUD) where customers cannot have "FTP" access. What type of "CLOUD/Hosting" services do not provide "FTP" access? I am currently a self-hosted customer and intended to migrate my services to Invision's cloud infrastructure, but when I read the information that access to FTP, files and other similar services that customers pay for is not granted, I chose to continue as a self-hosted service. The problem is that Invision has been demonstrating that this type of contract/customers will very soon no longer receive support, news, updates and/or new features and this is becoming increasingly clear. Unfortunately, I felt cheated with the new version. The marketing/management team has made so many incredible announcements with several interesting features, but unfortunately they will only be available to customers who pay for an infrastructure of approximately 600 dollars, in which you have no advantage whatsoever since access to basic services such as ("FTP") are not available. And whenever asked, the answer we get is, look for a qualified service provider who can meet your needs and build an application for you. The problem is that when the "Market" was alive, I bought services from many providers who no longer respond to us. I am a programmer and could indeed create several new features, but there is no official documentation of the new version that can help in the creation of new applications. This assessment of mine was given according to what I am feeling at the moment, because I want to take advantage of the new systems, considering that the prices charged are abusive and in a way the importance of self-hosted customers has been somewhat doubtful. Otherwise, it is a good company, it just needs to improve on this issue of cloud infrastructure, its values and new resources that seem to be built exclusively for large companies or customers who can pay for a "CLOUD" infrastructure with high values, because most of the time they are customers with 0 knowledge about "CLOUD/VPS/SERVERS"
Response from Invision Community ClassicFeb 25, 2025
Hello, Thank you for your positive review. I wanted to touch on the concern over FTP access. Our cloud platform is a combination of many micro services and custom applications. It's not simply a server we use for multiple accounts. We do not offer FTP access because we are not selling hosting space, we are selling a community platform. If you need to upload media, you can do this from inside the control panel. You are welcome to expand on your thoughts on our community, I'd love to hear them. Thanks, Matt




