Invision Community ClassicReviews of invisioncommunity.com

I've started using InvisionCommunity 4 on their Cloud Host almost exactly 10 years ago. For better or worse, the amount of communication between me and their support staff has been topping any other contact I have with other companies. From mundane questions, not understanding certain features, to bugs in the software, to the site just going down for no reason and no fault of my own and that several times, to, one time, all our DNS entries of our domain just getting lost altogether (for a while they were our nameserver for our domain). It's been a wild ride. There are aspects of their hosting service and future vision for IVC that I strongly disagree with, such as dropping the support tickets system from IVC5, but on the other hand I cannot deny that their Software helped me grow a one man business to a gamedev studio that employs 20+ people now, and in the process utterly outgrowing their hosting capacity. In life you have to take the good with the bad, and the same rings true for InvisionCommunity. Despite all these flaws, thank you for your 10 years of service and giving an effort to deliver a good product.

I've had long time to decide to write that review, and it boged me for a long time. What i can say, it really last standing good software to build website. I was work with IC for a long time back to 2012 where i started building my first sites, and what i can say, its really good piece of software, for honestly fair price. I really want give big thank to the team for their work and still keeping work on it for a such long time. To me its really best choice in the market to build full-fledged site with gallery, blogs, forums and etc.

One of the best options for modern online communities. I use it for more than 10 years and eventually even built my business around it with currently 7 websites/licenses. All competitors or free alternatives have at least one of these two problems: they are too limited (e.g. forums only) so you can’t run a modern, flexible and monetised community with just one piece of software; or their design and usability is outdated and feels like online communities 20 years ago. Invision Community masters both of these aspects and that’s why it stands out in a positive way. The downside is the shift to cloud offers which comes with a huge price increase. A comparable cloud offer takes a self-hosted license from $16,58 a month (199/12) to at least $169 a month; ten times as much! Many communities (including most of my own) will not be able to compensate for such a huge price increase. So while I am happy with the product for now, I am very uncertain about the future.

Invision Community is a powerful and versatile platform for building and managing online communities. Its extensive features, customization options, and focus on user engagement make it an attractive option for a wide range of users and organizations. However, it’s important to consider the pricing structure and potential complexities before making a decision.

I have been an Invision customer for a few years. I recently decided to put my vBullet project aside and go back to using the new IC5 servers, because the marketing built on the new features was simply fantastic. The software in question is wonderful, the problem here is the price charged for an infrastructure (CLOUD) where customers cannot have "FTP" access. What type of "CLOUD/Hosting" services do not provide "FTP" access? I am currently a self-hosted customer and intended to migrate my services to Invision's cloud infrastructure, but when I read the information that access to FTP, files and other similar services that customers pay for is not granted, I chose to continue as a self-hosted service. The problem is that Invision has been demonstrating that this type of contract/customers will very soon no longer receive support, news, updates and/or new features and this is becoming increasingly clear. Unfortunately, I felt cheated with the new version. The marketing/management team has made so many incredible announcements with several interesting features, but unfortunately they will only be available to customers who pay for an infrastructure of approximately 600 dollars, in which you have no advantage whatsoever since access to basic services such as ("FTP") are not available. And whenever asked, the answer we get is, look for a qualified service provider who can meet your needs and build an application for you. The problem is that when the "Market" was alive, I bought services from many providers who no longer respond to us. I am a programmer and could indeed create several new features, but there is no official documentation of the new version that can help in the creation of new applications. This assessment of mine was given according to what I am feeling at the moment, because I want to take advantage of the new systems, considering that the prices charged are abusive and in a way the importance of self-hosted customers has been somewhat doubtful. Otherwise, it is a good company, it just needs to improve on this issue of cloud infrastructure, its values ​​and new resources that seem to be built exclusively for large companies or customers who can pay for a "CLOUD" infrastructure with high values, because most of the time they are customers with 0 knowledge about "CLOUD/VPS/SERVERS"

I've used Invision Community as a user since 2003 and a client since 2013. I've had little to complain about during that time: their community software seems always to be at the cutting edge, and looks beautiful, especially the emerging version 5. They move with the times and have stayed relevant because of it. Nothing's perfect, of course, and there are slip-ups along the way. The use of canned replies by support staff is not always judicious (especially when considering a negative review here, which I've just read), and I've had a few instances where there's room for improvement in support.

I've been using Invision software since 2001. It's flexible and has quite a few features. The support staff is first class. I gave this a 4-star rating due to the fact of some changes made from v4 to v5. Some features that my users and I liked were changed and/or removed, however; I still prefer Invision over any other forums software that I tried and used over the years. It would have received 5 stars were it not for the recent changes.