Polly
Version 5 update
Version 5 update Handled terribly, no input from users, removed beloved functions for double the price. Will not renew license.
Response from Invision Community ClassicMar 18, 2025
Hi Polly, I am surprised by this review, not because it contains very little substantive evidence to support the 1 star rating, but because your comments are outside of what I read daily on our own support forums. While I understand the challenges of navigating change and adapting to new ways of working, the reception of Invision Community 5 with its powerful and innovative features has been exceptionally positive. I am unsure what you mean by "handled terribly, no input from users". I presume it doesn't refer to the focus group of customers we set up to discuss a lot of the changes, or the group of alpha testers that helped shape the product, or the beta testers who gave us so much feedback recently? All their feedback and thoughts are publicly viewable on our forum. If you have some time, I’d recommend reading it along with our replies. All of our team are very active on the forum speaking to customers daily. “Double the price” must refer to Invision Community being sold as a single product instead of being able to pick and choose which apps. We formed a focus group of customers to discuss this much needed change, which allows us to build a better platform for the future. Those customers that have already purchased all our apps will save money. As always, I’m available to speak to on the forums if you want to discuss any concerns, or seek clarification on Invision Community 5. Kind Regards, Matt




