Maiar H.
Withdrawal still pending to bank
Withdrawal still pending to bank. Can’t get I. Contact with any support. Very worried about my funds! 😢
A cryptoasset broker - made for every investor. Invest commission free with the tools that you deserve.
Voyager (investvoyager.com) has 243 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Maiar H.
Withdrawal still pending to bank. Can’t get I. Contact with any support. Very worried about my funds! 😢
T M.
Great app and great experience so far. Surprised by so many negative reviews.
Vince C.
Avoid like the plague. You will never see your money again and absolutely no one will help you.
Grass H.
They would get 5 starts but these ppl are sociopatic incompetent fools. They had huge opportunity totally threw it away, there on the stock market and they gonna go bankrupt lol. Weeks for wd, after your deposit has already cleared. That statement even pisses me off. Also sending cryto takes 5 days at least, up to 10 for me. It's a GD joke and Idk how they are still existing. They had a great template but are literally running it into the ground; running a company that takes 10 times the time to send and receive money, up to 100x times for cryto transfers. (7 days for sending crypto and 17ish for your cleared money wd) compared to one day for everywhere else. They give fuks about customers bc all their emails have been generic emails that basically says "its all good why you mad, calm down" when they have 1000 bucks of mine in some limbo hell for literally 15 days as pending withdrawl. I have to stop typing bc I'm getting so pissed.
Brian S.
Total SCAM DO NOT TRUST ... invested 250 in BTT and they gladly accepted my deposit from my bank but now I’m up to 1300 my bank no longer works for them even though it is on there list and used plaid to verify it.. email and ticket after ticket until now you can’t even send a ticket because they say captcha was wrong even though the check mark says it was correct and not a robot. Not a single response not one they are a total SCAM JUST LOOK AT ALL THE REVIEWS AND THE SOCIAL MEDIA... I’m not stopping ... filing a complaint with proper people and I see a class action lawsuit coming soon.... BEWARE ... also any positive reviews on here on straight bullsh**.... it’s a scam 100% !!!!
Big Blue M.
I became a Voyager customer in October of 2020. I would have given them 5 stars then. Forget it now. This is total rubbish. - Fiat deposits and withdrawals take WEEKS to process. It's like your funds are held hostage. - Crypto withdrawals that used to take minutes now take days. - Customer service is non-existant. There is no circumatance where you will receive a response to your email. There is no phone or chat support. In 2021. Yes, I kid you not. - The spread on market buys/sells is insane. Literally 2-3% each way on some alt coins and over 1% on BTC and ETH. - You cannot "set it and forget it." Want to buy a coin and wait for it to 2x or more? Nope. You cannot set a limit sell outside of a 40-50% range from where that token is currently trading. Again....this is 2021! Voyager can't stop promoting itself on Twitter and TV long enough to get its head out of its rear and improve the customer experience. Total. Nonsense.
Dr M.
The app is user friendly and very intuitive. The processes are slower than anything except maybe real estate mortgage escrows. Cleared funds, in any currency, take weeks for wallet to wallet transfers. Opportunity costs may be far greater than any benefits provided by the app. Voyager is a "maybe someday," but not ready today... Must become exponentially faster than today.
Elliot
What a joke! I have had a transaction in the pending status for ten days now. What is worse is that I can't even get a simple response from them and I have sent numerous requests. Wish I had read these reviews before I started using Voyager. I use a number of other Crypto apps and wallets and have had zero problems. I will never use Voyager again.