JohnMay
Try this if locked out account
I was locked out my account for days then I decided to delete app and download app again re logged in and I was 😎
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Voyager (investvoyager.com) has 243 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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JohnMay
I was locked out my account for days then I decided to delete app and download app again re logged in and I was 😎
Kevin L.
I have used Voyager since January 2020 and have had no issues. There have been times the app has gone down, but that is like any other app in the Crypto space. As stated they are a publicly held company and you need to READ the terms before getting all upset because You didn’t read them and now don’t like them.
Tina M.
They refuse to allow you to transfer any coins out other than 3. If you want your money you have to sell the coins. NEVER USE THEM. Horrible. No live response, they make it difficult to contact. The worst.
Terrance
Voyager has been transparent and the CEO is the face of the company. All the bad reviews come from users that DIDN’T READ THE TERMS. It’s a public company so why on earth would they “scam” anyone. If there are unhappy users then they are impatient or didn’t read the fine print. I’ve had nothing but good experiences with Voyager.
Jessie
I started using this app about a month ago. All was fine except it was always down for maintenance. Then the did the app update and poof, I was locked out. I have made numerous attempts to email the company with no response. I went on a twitter rant and tagged Stephen Ehrlich in all of the tweets. Surprisingly he private messaged me, gave me his email and asked to to email him. Great, so I thought.... I still haven't gotten a response... I wouldn't trust this company with Monopoly money! Robinhood is better than Voyager- and that's saying a LOT!
Juhn Z.
I have a 6 figure crypto portfolio. I decided to try out voyager and only put in about 10k. I purchased vet, ada and btt. Since the btc crash the app went down for “updates”. Since then there are hundreds if not thousands of us locked out and can’t get into our accounts. Keeps giving us the same internal error message. If I enter my password incorrectly it says invalid email/password when trying to log in. But when done right I get this internal error message. Which leads me to believe that during the crash so much was liquidated that voyager does not have enough to cover all the whales who will be pulling out there money. Now there customer service does not respond for weeks. I have submitted a ticket every day and no answer. Here is the crazy part is the apple won’t post all the bad reviews from all the people locked out. It’s in the thousands. If anyone is reading this and going through the same let’s get the media attention. I’m already speaking to one as well as seeing what I can do legally. This is a Bernie madoff type Ponzi scheme.
Pete G.
Accidentally deposited when I tried to withdrawal. 13 business days later and I still don't have access to my funds that I would like to withdraw. It says "pending" which probably means they're too busy trading my money to give me access to it. From the start, it's said it would take 5-10 business days to clear. It cleared my bank account 5 days ago. 13 business days and still pending seems criminal to me.
Lawrence S.
My Bitcoin went up and even though is was only 720.00 in BTC I tried to move that to a different platform and it said I had Rejected funds and my account when to 0.00 this happened May 4th, 2021 I have sent in 6 tickets not one reply to my question! Can you please put the money back into my account. Still no word.