A cryptoasset broker - made for every investor. Invest commission free with the tools that you deserve.
Voyager (investvoyager.com) has 243 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Norman H.
Cannot log in because password fails, even though I am certain I have entered it correctly. The password reset function also fails: no reset email received. The only avenue for support is to complete an on-line support ticket and this too doesn't work:"captcha failed please try again." So I cannot access my acount nor can I get any help. Support was finally provided and access restored on 7/7.
Nickolas D.
I deposited money in the app. Bought ETH then when I tried to sell the app order history says the trade executed but it didn’t. The money is still reflected in my portfolio but I haven’t had access to it for 3 months. The company doesn’t respond to emails. Do not use this app. They are a scam and steal from many people.
Faithful D.
Voyager is not free trading . I notice I put in $500 and only 497.50 goes into trade…. Stop saying your free trading because whether it’s $50 or $500 they are charging transaction fees. No transparency . Thought Coinbase was higher but realize no Voyager is taking a fee they say cause they get you a better entry point. No clear fee structure and say they are commission free but they are not fee free. Period. Misleading clients
Alex
Don’t download and don’t invest trough this. I opened and account 5 month ago and I am still waiting for review lol I wrote them emails over a dozen emails and no response, not even one response to the reviews so clearly shows company does not care about its users. Don’t trust your money to someone who can’t respond to you, we have been though that since little, me I promise you they will steal your money and you will have no way to get it back because there is no one on the other side to help you. Be smart, get an app with higher reviews and a company that has phone service or at lease an email service. This one is a scam. I have just counted my emails, in the past 5 month I have sent 17 emails and not one of them have received a response. Initially when I opened an account the app didn’t state the length of the wait but now it says 12 weeks, and if you send us emails it will make the process longer. Like what kind of company that cares for their users says that? It’s been 5 month. Apperantly if you send them an email they will not review your account because your emails will take a few weeks of Thais time. Just ridiculous. I will keep writing reviews i till I get at least once response or account review gets lifted, but even after that I will encourage others not to use this app because of the experience that I have received. And keep in mind I am an American Citizen who has been trading crypto and stocks for over 10 years, no one has a problem with reviews beside this app.
Rex B.
My issue was resolved thanks voyager
Ivan La M.
Terrible service. Likely a total scam. They locked me out of my account and have been waiting for over 11 days. No answer. I would not recommend this platform to anyone.
Mike D.
The biggest scam on the face of the earth. They kept my life savings more than $40K and they close my account and yet to see any of my money Support Ticket # 348259 I have already filed a complaint with Attorney general's office. I will never stop until i get all my money back from these thieves Please someone help!!!!!!!!!!!!!
Crypto P.
Would give zero stars if able. No support after 1 month of repetitive requests just to get my transaction history. Need to get your crypto out? Good luck. Plan for weeks delays, cancelled transactions, lost funds. Estimate $95,000 lost due to these clowns. Worst customer service and support I’ve had with any company my entire life. Use at own risk and interest made is not worth it
