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RealPage IMS Reviews | Read Customer Reviews of investormanagementservices.com

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IT & Communication
RealPage IMS

RealPage IMSReviews of investormanagementservices.com

4.842 reviews
IT & Communication
4001 Yancey Road Suite C200, Charlotte, North Carolina

Directions Website

RealPage IMS4.8

Reviews42 About Contact

Overall score

4.8 out of 5

Excellent

Average of 42 reviews

Distribution

5★83%
4★14%
3★2%
2★0%
1★0%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

investormanagementservices.com
[email protected]
4001 Yancey Road Suite C200Charlotte, NC 28217

About RealPage IMS

Serving real estate investment firms, Investor Management Services (IMS) is the leader in the investment management software space providing the only all-in-one platform. We enable our customers to better serve their investors while improving the efficiency of their firm. The IMS Platform includes an Investor Dashboard, Document Management and Sharing, Customer Relationship Management (CRM), and Waterfall Distribution Processing. Formore information, please visit www.imscre.com.

RealPage IMS (investormanagementservices.com) has 42 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: investormanagementservices.com
Website: investormanagementservices.com
Category: IT & Communication
Location: Charlotte, North Carolina
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2021.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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RealPage IMS reviews

42 approved reviews, newest moderated first

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Juniper
Apr 29, 2019
We definitely had great start with IMS…
We definitely had great start with IMS for launch and big thanks to Implementation team lead by Danielle. We are looking to use CRM functionality for our new investments. Thank You for your support!!
Response from RealPage IMSMay 23, 2019
Thank you so much for taking the time to leave us a review! We are so glad that Danielle was able to get your company launched and using the platform smoothly! If any questions arise in the future, please don't hesitate to reach out and we'd be more than happy to be of assistance! -- The IMS Team
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Saje M.
Apr 17, 2019
IMS is a great resource
IMS has been a very useful tool for our company, it has given us the resources to manage our growing company and communicate with our investors. Getting the software running was a smooth process with the help of our implementation manager Alex. He was amazing to work with and made himself available for any questions and to provide guidance throughout.
Response from RealPage IMSMay 23, 2019
Saje, thank you for the positive feedback and review. We think Alex is pretty amazing and we are so glad you think so too! We look forward to working with you as you continue to leverage the platform post implementation! -- The IMS Team
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Lisa
Apr 2, 2019
Amazing Product and an Amazing Team
Amazing product and an amazing team! We can't even quantify the time-savings we have experienced so far. Our investors love the transparency and professional look, feel, and investing experience the platform provides.
Response from RealPage IMSMay 23, 2019
Thank you so much Lisa for the awesome review! It's wonderful to hear that you and your investors love the platform, this give us a great encouragement! Please let us know if we can ever be of assistance to you! -- The IMS Team
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Laura
Mar 7, 2019
Overall
Overall, I am satisfied, but some times it would be nice if I was able to call the IMS help desk person if an issue is emailed back and forth several times. I feel like I cannot always get my questions across and the IMS help desk either doesn't understand my question or I can't understand their response.
Response from RealPage IMSMay 23, 2019
Thank you for taking the time to share your feedback Laura. We agree that having our customer support team members pick up the phone and speak with our clients directly is an important next step if there's any confusion! We appreciate this suggestion and will be acting on it moving forward! Thank you! -- The IMS Team
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Cody
Mar 7, 2019
Very helpful
Very helpful
Response from RealPage IMSMay 23, 2019
Thank you for taking the time to review us! We are glad you've found IMS helpful and we welcome any future ways we can be of assistance to you! -- The IMS Team
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Nicole
Mar 7, 2019
Excellent implementation process and…
Excellent implementation process and flexible in "Canadian-ifying" the platform.
Response from RealPage IMSMay 23, 2019
Nicole, we are thrilled your implementation with IMS was a smooth process and that we could adapt the product to fit your exact needs! We appreciate you taking the time to review us and don't hesitate to let us know if we can ever be of further assistance to you and your team! -- The IMS Team
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John
Mar 5, 2019
Great investor integration product.
Great investor integration product.
Response from RealPage IMSMay 23, 2019
Thank you for taking the time to review us John! -- The IMS Team
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Morgan
Feb 28, 2019
Excellent platform with best in class support
We've been a client of IMS going on 3 years now the platform has greatly exceeded our expectations. IMS was well worth the investment from day one and has only become more valuable with their regular rollout of new features and improved functionality. It's a game changer for anyone in the real estate investment business.
Response from RealPage IMSMay 23, 2019
Morgan, we sincerely appreciate the kind words and are truly greatful to have clients who've been partnering with us from the very beginning! We are excited to continue to roll out additional product enhancements through client feedback! -- The IMS Team
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