RealPage IMS Reviews | Read Customer Reviews of investormanagementservices.com

RealPage IMS Reviews | Read Customer Reviews of investormanagementservices.com

RealPage IMS reviews

42 approved reviews, newest moderated first

customer
Aug 30, 2019
Great Product, Better Service!
Great and easy to use product, even better customer service!
Response from RealPage IMSAug 30, 2019
Thank you so much for your review! We look forward to continue to partner with you and your firm!
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customer
Aug 27, 2019
The people are great
The people are great, the service is great; I just wish it were easier to make the deal page more eye catching for potential investors
Response from RealPage IMSAug 27, 2019
Thanks for your feedback, we really appreciate it! Glad to hear your experience with our team and service has been great so far. We are currently in the design stage to make improvements to our investor dashboards that will be a modern improvement to our current design! We look forward to rolling that out in the coming future!
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Seby J.
Jul 31, 2019
The onboarding process is clear
The onboarding process is clear. It's extremely helpful to have a champion on the company-side of things to manage the workflow...we didn't do a good enough job of that, but IMS was always there to help keep us on track
Response from RealPage IMSJul 31, 2019
Thank you so much for your review! We are thrilled to hear that you had a good onboarding experience and we look forward to working together in leveraging IMS to meet your goals!
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Mike H.
Jul 24, 2019
Excellent software
Excellent software. Very helpful staff - always available and willing to answer questions or improve the platform to match our specific needs. Valuable tool for our investors.
Response from RealPage IMSJul 26, 2019
Hi Mike, We appreciate your kind words about our team here at IMS! We are always happy to help out however we can and make sure our platform meets the needs of you and your investors. We look forward to a continued partnership!
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Garret B.
Jun 27, 2019
I love working with IMS!
I love working with IMS! They have made my life easier and have given me an instant increase in credibility. My Investors love the platform and are engaging with it and using it frequently. I also love that I can invite investors to invest from my iphone if I am on the road and store all the signed documents online. Finally, any time I need some help or advice, I just call Justin and the data team always has my back.
Response from RealPage IMSJun 27, 2019
Thank you for your review Garret! We are thrilled to be able to partner with you in establishing credibility with your investors! We look forward to what we can accomplish together in the future!
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Shaun Emery - Stein Investment G.
May 23, 2019
Great people; need better reporting
The IMS members I have worked with have all been fantastic and very knowledgeable and helpful. The reason for only 3 stars is the fact the investor reporting function is not up to par and my investors stress their frustrations frequently. The statements are run based on a date range, yet they haven't figured out a way to use that ending date on the date range to show accrued pref to that date along with unpaid pref and remaining capital balances. Once these metrics are easily available to send to investors in summary form, then I would increase my star rating
Response from RealPage IMSMay 23, 2019
Shaun, thank you for taking the time to share your thoughts and feedback with us! We really appreciate hearing how we can make the platform fit our customer's needs. We have definitely taken this feedback seriously and welcome and future product enhancements that you may have. -- The IMS Team
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customer
May 18, 2019
It was really nice experience using…
It was really nice experience using your platform first time as sea sponsor. I have used it as an investor before and loved features.
Response from RealPage IMSMay 23, 2019
Thank you for the review! We are so glad to hear that you've enjoyed both the investor and the sponsor sides of the platform! Please don't hesitate to reach out in the future if there is anything we can do for you! -- The IMS Team
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Derek S.
May 1, 2019
Great Platform and amazing support…
Great Platform and amazing support staff, extremely helpful.
Response from RealPage IMSMay 23, 2019
Thank you Derek for the review! We are thrilled to hear of the wonderful support you've received from IMS thus far and we appreciate our wonderful clients who allow us to do what we love! -- The IMS Team
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