John C.
Strong Implementation Support
I was grateful for the number of implementation calls I was able to set up to get the system up and running.

Serving real estate investment firms, Investor Management Services (IMS) is the leader in the investment management software space providing the only all-in-one platform. We enable our customers to better serve their investors while improving the efficiency of their firm. The IMS Platform includes an Investor Dashboard, Document Management and Sharing, Customer Relationship Management (CRM), and Waterfall Distribution Processing. Formore information, please visit www.imscre.com.
RealPage IMS (investormanagementservices.com) has 42 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingIT & Communication · Raleigh, North Carolina
Excellent

IT & Communication · Raleigh, North Carolina
Excellent

IT & Communication · Raleigh, North Carolina
Excellent

IT & Communication · Raleigh, North Carolina
Excellent
42 approved reviews, newest moderated first
John C.
I was grateful for the number of implementation calls I was able to set up to get the system up and running.
Suresh B.
The implementation was very smooth and were able to launch investor portal in just few days. Bridgett and team were very helpful during the entire process. This is our 3rd account wth IMS. Great Job!!
Moe A.
The onboarding team is extremely communicative and helpful each step of the way. We're excited to provide our investors with an intuitive platform and wonderful support team. Already receiving positive feedback from all investors.
John C.
The on-boarding team has been absolutely wonderful making me aware of all of the great tools IMS has to offer and helping me increase my productivity because of their platform!
customer
It was a good process. Brad was super helpful along the way.
LMS
Danielle did an excellent job driving the process, keeping us on track when we started to drift. She also had no problem jumping in handling tasks when it was clear we did not have the manpower to complete.
Response from RealPage IMSJul 29, 2020
Thank you so much for your feedback and review working with Danielle. Please let us know of we can be of assistance to you or your investors in the future!
customer
Bridgett was extremely helpful, patient, and friendly!
Response from RealPage IMSJul 29, 2020
We are thrilled to hear of your experience with Bridgett, we agree, she is pretty awesome!
Winston
Their Knowledge Center is full of helpful information and provides a lot of self-help resources. Whenever we had follow-up questions, we would reach out to our implementation consultant, and we always knew they would reply promptly. We've been really impressed with their service and support.
Response from RealPage IMSJul 29, 2020
Thank you so much of your review of our resources and support you've received as a customer thus far. Please let us know how we can be of assistance to you in the future!