Bdub
I love it
I love it. The metals I get are so unique and cool. Customer service is great. Awesome experience. Will be a long time customer

Buying Gold, Silver or Platinum? We ship it every month directly to your door. Low premiums, veteran-owned and based right here in the USA. Options range from Gold Bars, Silver Bars, Platinum Bars, Gold Coins, Silver Coins, Platinum Coins as well as Go...
Investor Crate (investorcrate.com) has 546 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
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Investments & Wealth · Conyers, Georgia
Excellent
546 approved reviews, newest moderated first
Bdub
I love it. The metals I get are so unique and cool. Customer service is great. Awesome experience. Will be a long time customer
Ryan P.
I will write this review for a second time, since my first review was taken down. I’ve been with investor crate for many many months, and I love what they send me. I am happy with what I receive and their premiums on additional items are very fair. As a veteran, I support this company 100%, and will continue to invest in what they send me. Y’all have to understand this is a subscription box, not a buy what you want unless it’s add ons to your subscription.
Brian B.
I subscribe to 2 boxes every month and the next delivery will mark 1 year of doing business with IC. I can honestly say that it seems that 1 box is generally a few $ shy of what I would expect and the remaining box is always a few $ more. Overall, very satisfied!
Kevin D.
Been buying from investor crate for 4-5 years now! Have great support if any issues! I get a monthly box!
MSB
Had an $100 subscription box and got $61.46 worth of silver.; not even a full ounce. It would be a better investment to purchase individual coins from other companies.
Aaron B.
Buyer Beware! I like the concept, however it's very very blurry when your subscription order actually comes. They indicated initially via correspondence that they lock your spot price in near the beginning of the month-coincided with your subscription charge. However this is not accurate. They give you a slip in your box that not only doesn't indicate what's in it- but also doesn't indicate when your specific spot price was locked in. When asking them why the box seemed 40-$60 short of value on a $200/ month level subscription, they said it was because they made a bulk order when the spot was substantially higher during the 3rd week of the previous month. I get it- they need to make $ and that's called a premium- but getting to a larger premium should not come from stating the order was made during a higher spot time frame to accommodate. Message sent that reflects from IC that communicates when they purchase their wholesale bulk buy. “ Typically the beginning of the month” “ We base our prices and premiums on the time our trade desk puts in the whole sale order typically around the first of the month. When people purchase after the cut off, we automatically base it off of the next subscription sku since the fulfillment for the previous month was already done. Purchasing BEFORE that 5th cut off locks in the price for the current month's sku/price. Thank you, -- Support INVESTOR|CRATE PO BOX 2669 900 South Willow Avenue Cookeville, TN 38501”
Response from Investor CrateFeb 18, 2026
Incorrect. We "lock in spot" when we place the order around the 20th-24th of every month. We do not attempt to time the market as it's impossible. We order at that time, because logistics in the industry is SLOW and we need time to receive, prepare and ship everyone's metal. This isn't some deep conspiracy where we wait, get everyone the worst price for the month, then place our big monthly order. But, you are never "locked in," as you can cancel at any time. We are a dollar cost average service for longterm investors, not people who think they can time the market and buy at bottoms. Also note, when we "lock in" and it's up 20% from when you order, no one ever complains! It's not timing the market, it's time IN the market! We are here for people in it for DECADES not a quick flip, get rich scheme. Cheers!
Kent E.
The "¼" gram gold coin they sent me only weighs .13 of a gram. I've left a review and tried reaching out and they still haven't explained this. Now I'm wondering if it's actually gold.
Response from Investor CrateFeb 8, 2026
I have never heard of an issue like this in our 9 years in business. Please answer your email, we would love to look into this! We have searched for a customer with this name and the associated e-mail address and we have no records of this customer or email correspondence, including our spam folder. We have emailed this person (as their contact info is left here on TrustPilot) for clarification and have not received any correspondence back. If you'd like to reach out to us, we'd love to help investigate and resolve this issue.
Matt
I’ve been purchasing through investor crate since 2019 and have had nothing but the best experience with their handling and transparency with their product. Their boxes are priced at a value under premium so you’re getting more for your money.