James M.
I had a subscription for two months
I had a subscription for two months. They were on time with deliveries. The only complaint that I had was that they sent the same coin each month. I thought it would be a different coin.

Buying Gold, Silver or Platinum? We ship it every month directly to your door. Low premiums, veteran-owned and based right here in the USA. Options range from Gold Bars, Silver Bars, Platinum Bars, Gold Coins, Silver Coins, Platinum Coins as well as Go...
Investor Crate (investorcrate.com) has 546 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 7 reviews with 3 stars · Clear filters
James M.
I had a subscription for two months. They were on time with deliveries. The only complaint that I had was that they sent the same coin each month. I thought it would be a different coin.
Tom M.
Poor value for the investment. Imo
Jacob D.
So far so good. I’m planning on increasing my subscription. On time every month and this subscription has been a big help for me to keep building my retirement savings. 👍👍👍👍. If you are planning on retirement and you want a IRA retirement funds this place and subscription would help you
Charles D.
The idea and product is great but…what you give in return is not worth the cost
Patrick B.
I joined IC late in 2024. Wanted to start small and see how smoothly things went. Signed up for the $100 monthly silver crate. First order arrived in December very close to the estimated delivery date. In January, I didn't receive anything. I emailed and asked if there was an issue with my card or payment and received a reply back the next day stating "I don't really know what happened. I don't usually deal with accounts this small." Not the best customer service answer. I didn't feel very appreciated. Since then, 3 of the 4 monthly deliveries have been on time with February"s showing up a week later than expected. I am still hesitant to increase my monthly subscription amount until I am sure things are solid. But I am hopeful.
Rade M.
You have been shipping out 3/4 grams of gold as of the last 4 months and it used to be 1 gram. The price of gold is on the rise but yet you are giving less but we (consumer) are the paying the same. You also need to make it easier to cancel the monthly subscription on your website.
Response from Investor CrateJun 7, 2025
Sir... If gold is going up and you are paying the same, mathematically you would receive less. You would need to raise how much you pay to match the same weight. This also works in reverse, as Gold goes down, you get more. And for clarification, we do not set the price of gold. It is a globally traded commodity and we have no say in what it trades for.
Ron B.
I have been using them for about six to eight months, and started due to their low $50 a month minimum. Positive: They send you physical Silver and/or Platinum (and/or Gold) each month. You can skip a month or cancel completely. Low $50 a month minimum. They have multiple price levels. I like the "Silver Crate", which in the lower levels has tended to send me interesting one ounce Silver coins from a variety of mostly Western nations like Austria, Australia, and the UK. Negative: They seem to be 25-30% over spot price. I complained once, and they seemed to get better. Neutral: They send everything each month, towards the middle of the month. They charge your credit card on the first of the month. You usually receive your package about 3/4 of the way through the month.