Jack S.
i feel like you can do better i don't…
i feel like you can do better i don't feel like I'm getting my moneys worth if i could of figured out how to cancel i would I'm still looking

Buying Gold, Silver or Platinum? We ship it every month directly to your door. Low premiums, veteran-owned and based right here in the USA. Options range from Gold Bars, Silver Bars, Platinum Bars, Gold Coins, Silver Coins, Platinum Coins as well as Go...
Investor Crate (investorcrate.com) has 546 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
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Investments & Wealth · Seal Beach, California
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Investments & Wealth · New York, New York
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Investments & Wealth · Conyers, Georgia
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Showing 12 reviews with 1 star · Clear filters
Jack S.
i feel like you can do better i don't feel like I'm getting my moneys worth if i could of figured out how to cancel i would I'm still looking
MSB
Had an $100 subscription box and got $61.46 worth of silver.; not even a full ounce. It would be a better investment to purchase individual coins from other companies.
Kent E.
The "¼" gram gold coin they sent me only weighs .13 of a gram. I've left a review and tried reaching out and they still haven't explained this. Now I'm wondering if it's actually gold.
Response from Investor CrateFeb 8, 2026
I have never heard of an issue like this in our 9 years in business. Please answer your email, we would love to look into this! We have searched for a customer with this name and the associated e-mail address and we have no records of this customer or email correspondence, including our spam folder. We have emailed this person (as their contact info is left here on TrustPilot) for clarification and have not received any correspondence back. If you'd like to reach out to us, we'd love to help investigate and resolve this issue.
rebecca
there was a delivery problem in my case. it has still not been rectified. over 800 dollars was taken from my bank account. subscription for gold/silver crate was paused until the situation was taken care of . i am patiently waiting for the outcome
Darren Salt K.
Amount sent was so small and thin. Worthless. Rip off
Consumer
I honestly hate to be a negative person but I paid 100 bucks on December 15 when gold price was 4338 and now they’re saying it was 4400 something and I only get half a gram half a gram. I know it’s a military. God bless our veterans don’t get me wrong. I’m all for veterans, but I’m not you know I’m not gonna get suckered into this nonsense. I’m glad I tried it out but I give everybody else a heads up I have been broke even with the gold prices going up. I thought I was gonna get at least the most was .75 but I got a half a gram I should’ve just rather bought paid her and got a little better return than what this is nonsense is I’m sorry but I’m just gonna be 100% transparent. This is probably a good investment for people that are got lots of money to invest in gold but I thought just 100 bucks here and there every month I was gonna get a subscription but now I’m good.
Response from Investor CrateJan 20, 2026
That's what they cost. Do a cart comparison anywhere on the internet. You'll pay $110-145 per 1/2 gram Gold piece. You can say whatever you want, the truth is, we are very competitive abd very fair with our prices. You need to look up what premiums are or reach out to us before hitting us with a 1-star review. It's ridiculous.
John M.
Was sent completely fake coins. Canadian maple leafs were brass with silver plating rather than the Troy ounce of fine silver they should. I weighed them and it was just over 28 grams and when cut open you can see. I wouldn’t buy from them and if you do, check EVERYTHING you are sent for legitimacy.
Response from Investor CrateJan 19, 2026
The name John Motto & Jonathan Motto has never placed an order with us. This is a complete and utter lie. If we can find out this persons information, we will send a cease and desist. Please remove this review or we will take legal action. We invite criticism, but lies like this are beyond the pale in this industry. We stand by our product and everything we send. Thank you.
Caleb H.
Professional but the markup was too significant to continue. I would encourage you to do the math for yourself.
Response from Investor CrateOct 17, 2025
Sir, You ordered a $50 Gold & Silver Crate and received 1/200th oz Gold Round, 1/4th oz Silver Round, 1/10th oz Silver Round. Current spot is at all time highs (Gold over $4200, Silver over $52). You are basing your math off of spot, which would be incorrect as explained to you. If you did a cart comparison with any competitor, what you received was approximately $65-70 worth of product before shipping fees. For the record, spot price is the raw commodity price for unrefined raw ore. It goes through a lengthy process of refining and minting into the final product. Similar to cotton, coffee, crude. Crude for example is trading at $55 per 55 gallon barrel. You do not pay $1 at the pump because it gets refined, this process is where the mark up comes from. Keep in mind, we make less than $5 per order and are a small business that relies on volume. Leaving a 1-star review due to your lack of knowledge on the subject is down right rude. Additionally, we offer a full return/refund which we would urge you to take advantage of. We even pay return postage. Thank you.