International Sea & Air Shipping is an international moving company offering door to door services worldwide. As a top international shipping company, we provide full container service and lift van services both to and from the USA with complete documentation, custom assistance, insurance, shipping, storage and inland transportation. International Sea & Air Shipping is Licensed by:FMC: Federal Maritime CommissionAs a NON-VESSEL COMMON CARRIER (NVOCC)License No. 023238NFMCSA: Federal Motor Carrier Safety AdministrationUSDOT. (Department of Transportation) No. 2052864MC No. 718931International Sea & Air Shipping is a proud member of the following Associations:AMSA: American Moving and Storage AssociationBBB: Better Business Bureau
International Sea & Air Shipping (internationalmoving.com) has 334 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
internationalmoving.com
Website
internationalmoving.com
Category
Moving & Storage
Location
Elmont, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 61% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Scary to entrust everything we own to anyone, but the experience could not have gone better! We shipped our belongings from NYC to France without a problem. Everything arrived in great condition and the process was very polished and professional from start to finish.
Response from International Sea & Air ShippingMar 21, 2024
We are so glad to have made a stressful time easier for you! Thank you for the positive feedback.
NT
Nicole T.
International Sea & Air Shipping helped…
International Sea & Air Shipping helped me store my belongings & later move to my new apartment with ease. Moving is generally an overwhelming process but with this company it made the transition much less daunting. I was met with great communication across the board & quick assembly of my furniture. I would definitely recommend their services to anyone in need of a seamless move!
Response from International Sea & Air ShippingMar 21, 2024
Thank you for your kind words! We strive to provide our customers with the best possible experience; it is always gratifying to hear that we've succeeded.
CK
Cecile K.
I recommend Sea and Air Shipping…
I recommend Sea and Air Shipping because they do excellent work, they are professional and keep you informed of the progress of your boxes...always available to contact.
Thank you very much to your entire team
Response from International Sea & Air ShippingMar 13, 2024
Thank you, Cecile, for the 5-star rating! It was our pleasure working with you on your move to the U.S.
HE
Helena
I hired this company to help us move…
I hired this company to help us move from the United States to Uruguay back in December 2023. The reason why i write this review so late is because the issue with the motorcycle is now just solved.In the beginning everything seemed to go well.We spoke about all the items that we wanted to have shipped.Later i called with an employee of this company about shipping a motorcycle or even an car to Uruguay. The car he didn't recommend taking along because it would take to much space.Which i could see that it would.The day comes for picking up our belongings the motorcycle goes in the truck as well.The company that picked up our belongings also said it wouldn't be a big deal to ship in a motorcycle. SO stupid me i believed them and i never checked on the internet myself, because i think that's why you hire an company for, right?? Now the motorcycle was in the truck ,stood in storage in for 6 months got loaded in the container to Uruguay without papers and without a crate what they use when they normally ship motorcycles in. In june a got a call from the Uruguayan shipping company Uruvan .Is there is an toy motorcycle in the container? I told them no ,a full size motorcycle. Well international movers told them it was a toy motorcycle. It never stood on paper as a toy motorcycle. It was a motorcycle packed by them and loaded and it stood on the truck loading papers as a motorcycle , not a toy motorcycle. The two companies had contact with eachother
earlier but never even took the time to reach out to me.The motorcycle was shipped in without any official documents.I had no clue ,they told me they would take care of everything and i believed them.If i knew up front that it isn't allowed to ship in an motorcycle i would have never bothered. Once the motorcycle arrived here i almost got charged with smuggling. THANKS A LOT!! For me it was one big disaster , they never, never even mentioned that it is NOT ALLOWED to bring anything in that is motorized.I still have an email from another employee saying it IS allowed to bring a motorcycle into Uruguay and that it was my fault for not contacting the customs here and that it wasn't on the survey ,there were a lot of things that didn't come along and i spoke about everything but of course over de phone so how can you proof that??.What a BS!! It costed me alot of money ( roughly $10.000 )and a lot of stress and they absolutely didn't want to admit their fault. And they didn't want to pay for any of the cost that was involved in this.You are on your own when stuff like this happens! .I had to ship the motorcycle back to the USA from Uruguay .They did like it was nothing to ship it back to the US, there is a little bit more involved that just shipping it straight back in.I had to find my own people for receiving the motorcycle. It couldn't go back in my name as i am not a resident of the US. For me they had zero service and zero knowledge. GOOD advise for people who are going to move; better check yourself on the internet, don't rely on this company telling you something like i did. I absolutely wouldn't recommend that you work with this company. It is an disaster!!!! I did work before with another shipping company from the Netherlands to the U.S without any trouble but that was a small company that doesn't ship to south America .
I see that they replied that everything was self pack. When we spoke the first time we agreed; i would do the smaller items and the bigger items the company would do them .You can clearly see that on the packing list too.The bigger items are done by the carrier.What also strange was that the carrier told me we paid for full packing? You reply to this review that you offered the cheapest rate, you mean the full shipping rate back to the U.S?Because that's what it was , and again everything would be my responsibility and risk, so if anything would go wrong ,i would have trouble in the states too.I absolutely did not want that to happen.International movers didn't give me a good feeling about shipping it back and you wonder why? And to go back about that motorcycle not being included in the survey, i called about it and also about bringing our car, it wasn't mentioned it wasn't allowed to ship in motorized items.Your employee claims months later when the issue is going on here in Uruguay it is still allowed to bring in an motorcycle. IT ISN'T PERIOD!! You just CANNOT!! It should never have been put in the container, you could cleary see it was a motorcycle when is was put in the container.It never was packed properly. And for declaring it by customs what is there to the declare if is it ISN'T ALLOWED And if i have to declare myself ,why do i hire an moving company? Then i would be better just to rent a container with shipment for roughly 3000 and pay later the customs fees etc.Would be way cheaper to go that route.You hire an company so you get expertise and help.
Response from International Sea & Air ShippingMar 12, 2024
Dear Helena,
We are sorry to hear about these issues regarding shipping your motorcycle and that you had a negative experience while using our services.
Unfortunately, our team was never notified that you had a motorcycle in your shipment and therefore could not advise of the restrictions or requirements prior to pick up. As your shipping agreement was Self-Pack, it is the owner of the good's responsibility to pack and declare items in the shipment.
We are not claiming here that you could have shipped the motorcycle.
Shipping companies are not able to declare items to Customs and governmental agencies in other countries on behalf of customers, it is the customer's responsibility to do so. This is not unique to our company.
We conducted a virtual survey on November 8 to assess the contents of your shipment. At no point was a motorcycle shown to our surveyor nor reported to our team. This is why our contract was based on a 40ft container with household goods only.
We apologize if the crew had informed you differently on the day of pickup, and once we were notified of this we investigated immediately. Unfortunately, by this point, your items were already loaded and it was too late to remove the motorcycle. This is why we agreed to assist with reimporting the motorcycle back into the U.S. and offer the lowest possible price for destination services. However, you decided to utilize another provider.
We sincerely regret that you feel the process was mishandled during your move from the U.S. to Uruguay and any inconvenience caused.
MA
Marina
There are SUPERIOR,PROFESSIONAL and…
There are SUPERIOR,PROFESSIONAL and simply the best Company in the world!Special Thanks to Ana Ilić,Certified Moving Consultant for being extremely patient with me and for making this possible!
Millions Thanks Ana!
Cedric and Rick ,moving operations specialists,Ronnie and all the wonderful people that make this Company GREAT!!!
My worm and sincere
Not 5 but 10 stars recommendations!
Marina
Response from International Sea & Air ShippingFeb 29, 2024
Thank you so much, Marina, for the encouraging words! We are here for you!
AD
Alan D.
Amazing Experience
From the first call to Ana to receiving our shipment from Florida to Ireland the service was amazing. The whole team were there if we needed to speak. Thank you to Ronnie and Ana for making this a great experience. I would have no hesitation in recommending them to anyone.
Response from International Sea & Air ShippingFeb 27, 2024
Alan, we very much appreciate your encouraging words! It was our pleasure being able to service your move to Ireland.
ER
Emily R.
International Sea and Air Shipping made…
International Sea and Air Shipping made my move from Costa Rica to the United States smooth and seamless. The team kept in good communication and answered all my questions in a timely manner. My goods were protected and shipped safely and quickly and to top it all off the delivery team was kind and professional. I have been so impressed with their service from start to end and would highly recommend them to assist in making your transition as stress-free as possible.
Response from International Sea & Air ShippingFeb 15, 2024
Thank you, Emily, for sharing your experience and positive words! We're delighted to hear that our communication and service made your move seamless.
SV
Sara Von R.
Packing and shipping furniture
Move from Dallas Texas to Costa Rica:
Ref#E77727
I gave two stars due to the significant damage to our furniture. They did a good job packing our glassware, but they get low marks for the insufficient packing of the more expensive items like furniture.
When our goods arrived, the glassware was mostly intact, only 3 glass items were broken.
However, the Dresser, footboard to our king size bed, a bedpost, and one side table were significantly damaged.
The footboard to our king size bed was the most severely damage either due to the packing in Dallas, mishandling/abuse in the warehouse or in transit. The Mahogany foot board was dropped at some point because there is a large CRACK at the top of the footboard. There were also significant chips on the Dresser. One of the bedposts was also dropped because a portion was missing. The bedroom suite was Mahogany and very special to us. We bought it when we got married, it was beautifully made. We took special care of our furniture. This was the first time the furniture was ever moved since the original delivery. I did not expect the furniture to be so mishandled to the extent that the furniture was severely damaged due to negligence.
We also had a leather side table where the top was stripped of the leather.
If you plan to use this company, I do not recommend shipping furniture. It appears that glassware gets better care than expensive furniture.
Response from International Sea & Air ShippingFeb 8, 2024
Dear Sara,
We are deeply sorry to hear there were damages to certain furniture pieces. We have reviewed your feedback with the packing crew to gain more insight as to how items were wrapped. Your shipment consisted of 60 pieces of furniture, in addition to 90+ boxes. We used very high quality materials to help ensure each item arrived safely.
Please note your shipment underwent a Customs inspection at destination, which is a requirement in Costa Rica. During this procedure, Custom authorities removed all contents from the container for examination and then reloaded the container. Items are not handled the same way by Customs as they are by moving professionals. Therefore, unfortunately, it is not uncommon for damages to occur during this process.
International shipping is very complex and requires various entities from pickup to delivery. This is why we encourage our clients to take marine insurance, which thankfully you purchased. Your Move Coordinator provided the information required for next steps to file a claim.
Please let us know if you'd like to discuss anything further or require any assistance with the claim process.