E K.
Ordered a chair (Brodie Four hands) and…
Ordered a chair (Brodie Four hands) and it was delivered damaged. The shipping box was fine, but the chair bottom was broken off from the legs. They arranged a replacment chair which arrived today. Same issue. The chair bottom is broken off from the legs, this time it seems both legs are affected, Quality of this product is poor/defective and not fit for the intended purpose, I contacted the company with photographs of the damage and requested a refund, What immediately raised a red flag was an email with screenshots showing I agreed to their terms of service (no refunds and only replacement of defective products) ___________________ Update to the above. After returning the second defective chair to Interior Homescapes and the completion of an evaluation of the chair, they have refunded to my credit card. I would not recommend the chair until the modify the design to increase it's strength (better hardwood or a thicker tenon) but I have no qualms with interior homescapes now




