IntellibedFounded in 2000, Advanced Comfort Technologies, Inc. has become one of the world leaders in sleep wellness. Most mattress companies still manufacture with the same technology developed in the 1960s — these materials can off-gas and even be harmful to the body. Through extensive research, doctor and patient interviews, and extensive third-party testing, intelliBED designed and manufactured the first ever gel-based, medical-grade sleep surface.
Intellibed (intellibed.com) has 204 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Dr. J.
Comfortable, supportive, and I experience less numbness and tingling in my arms and hands than on traditional beds. It was an easy choice with the 60 day money back guarantee.
Response from IntellibedAug 30, 2016
Dr. Jenn, we LOVE hearing from our customers that they are enjoying their sleep and getting comfort and support. Making it easy to be an intelliBED lover is our goal! Cheers, intelliBED
Kurt W.
If that sounds like hyperbole, it isn't. I love my new bed, absolutely love it. The last 3 nights of sleep are better than I can remember in a long time. The comfort of the bed, the quality of the bed, the lack of feeling pressure points in my knees and hips, the way my back feels in the morning. It is truly amazing the difference a good nights sleep makes in how I feel during the day. I am going back to get the intelliBED pillows, I didn't think I would want them at first, and the price turned me off. But feeling how great the bed is, my head deserves the same treatment while I sleep. Everyone I have dealt with so far has been extremely kind and helpful as well. Luke, the original salesman I dealt with, was the best. What more can I say, if you are in the market for a new bed, make sure you give these guys a look.
Response from IntellibedAug 26, 2016
Wow Kurt, you have just made our day!!! Our TEAM has been made aware of your comments and they are so grateful for your business. We are indeed happy that we pay attention to details and go the extra mile whenever we are called upon. Sleep well and think of all the things you can do now, with a "Good Nights Sleep" Cheers, intelliBED
Therese
Our experience was great from start to finish, from ordering the bed, delivery and set up. I personally don't like the bed, but my has been getting better sleep now than he did in the past. Enjoy your bed. Therese
Response from IntellibedAug 18, 2016
Therese, we are so glad that your family is getting better sleep and enjoying the comfort and support of intelliBED. We would encourage you to continue sleeping on the intelliBED so that you body acclimates from what you were sleeping on to your new intelliBED. Its always nice and appreciated, the comments we receive on our staff and delivery process. Thank you for the compliments! Cheers, intelliBED
Pam
So glad I bought my Intellibed. It is a very high quality bed and worth the money you spend. I really like the low toxicity factor as I am really into toxin exposure reduction. I don't have back problems but my bed is very supportive and I like the comfort. The service for this company is most impressive of all. They are attentive to every detail of the sales transaction and answer every bed question you can think up! Also, never aggressive for you to purchase. They really work with you and not against you, which I appreciated. Again, great bed and great people to work with!
Response from IntellibedAug 15, 2016
Pam, we really appreciated the kind words especially about our customer service. Your sales person is very attentive to the details, as you mentioned, and knows that his recommendations for the correct and accurate model for your best bed fit, is vital to your complete satisfaction. We love that your happy and toxin FREE with intelliBED. Thank you for being an intelliBED supporter! Cheers, intelliBED
Sam J.
Great customer service. Speedy delivery. Great product. Comfortable beds
Response from IntellibedAug 9, 2016
Sam, it's always inspiring to hear that what we do makes a difference in people's lives and that they are completely satisfied with our products and service. Sleep well... Cheers intelliBED
Punit
Customer service was not helpful.
Response from IntellibedAug 16, 2016
We have reviewed your concerns and find that we sent you a response to your request to return your mattress. We also found that you did not purchase the mattress protector that would have allowed you to return the bed in pristine condition. We regret that you didn't purchase the protector that is explained on the Online purchase information site as this is the only way that we confirm that the mattress is free from stains. If you would like to discuss further, you are welcome to call us at 1-888-435-2339 and ask for Terry. The acclimation period can take up to 60 days to introduce your body to less pressure and better sleep. Cheers, intelliBED
Melba
The intelliBed is gentle on my body, it feels as if one is sleeping on a hammock. Very comfortable.
Response from IntellibedJul 27, 2016
Melba, we love to hear how comfortable our intelliBEDS are! It certainly means a lot to our team to know that what we do is making a difference in people's lives. Thank you Cheers, intelliBED
Julianna
We had a few delivery issues and to make up for that they reimbursed us the delivery fee and gave us two pillows!! The bed is comfortable and the pillows are GREAT! We do have an issue with the air pouch coming out of the pillow and not able to get it back in but I am sure once we contact them they will help solve the problem.
Response from IntellibedJul 18, 2016
Julianna, we will have one of our specialists contact you immediately to resolve your concerns. We try very hard to make sure every experience is not only satisfactory but also memorable. Thank you for letting intelliBED be of service to you. We appreciate your kind words. Cheers, intelliBED
