Integrity Energy Reviews | Read Customer Reviews of integrityenergy.com

Integrity EnergyReviews of integrityenergy.com

4.7413 reviews
Energy & Power
5711 Grant Ave, Cleveland, Ohio

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Integrity Energy

About Integrity Energy

With more energy options available than ever, Integrity Energy is dedicated to providing customized, cost-effective solutions that suit the business needs of every customer.Where we began:Established in 2010 by Cleveland, Ohio natives Mike Naughton and Paul Nero, Integrity Energy was founded to provide businesses of all sizes with the best commercial electricity and natural gas rates available on the market. With over 40,000 customers served and relationships with over 30 leading suppliers, we’re able to secure some of the most competitive pricing across the country, allowing us to pass the savings along to our clients.As a leading energy broker in the United States, we pride ourselves on continually refining and improving our offerings and services to adapt in the ever-changing energy market. Our leadership team has over five decades of combined executive experience and continues to push the organization to new heights and advancements, with its most recent being the launch of online residential energy marketplace, PriceToCompare.com.Keeping businesses price protected through the unpredictable:Our goal is to make the unpredictable, predictable - at least when it comes to energy spending. Energy rates, and the variables that affect them, are often completely out of business owners’ hands. This can leave their bottom lines vulnerable to price hikes caused by natural disasters, seasonal demand increases, fuel shortages and so much more.Integrity Energy is passionate about protecting your business from unexpectedly high energy bills by finding, negotiating and providing the absolute best energy plans available. With our fully staffed account management department available 9:00 AM to 5:00 PM every weekday, and a dedicated renewal team constantly monitoring the market for your future contract options, we’ll make sure you’re always covered with a great rate, no matter what.Find the right commercial energy plan for your business today:The best way to avoid high energy bil

Integrity Energy (integrityenergy.com) has 413 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: integrityenergy.com
Website: integrityenergy.com
Category: Energy & Power
Location: Cleveland, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 8% of reviews.
Latest: Most recent review: February 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Integrity Energy reviews

413 approved reviews, newest moderated first

Ronald S.
Mar 4, 2024
Eden Dean was great
Eden Dean was great she helped get me all of the information that I needed to make the right decision on who to go with as the supplier for our Natural Gas.
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customer
Mar 1, 2024
These different companies use to many…
These different companies use to many names that are to close to distinguish they confuse you you’re not sure what one you’re dealing with, and it causes a lot of trouble with the providers.
Response from Integrity EnergyMar 4, 2024
We apologize for any confusion you may have experienced with a service provider. Should you have any further issues or questions about the contracted provider on your account please reach out to our customer service team at [email protected]. We look forward to serving you in the future.
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year C.
Mar 1, 2024
spammy emails
Company seems to be ok, gets us cheaper commercial electricity but be prepared to be hit with non-stop emails after your purchase.
Response from Integrity EnergyMar 4, 2024
The emails you have received are confirmation of service emails. This ensures that all the information we have on file is accurate per our terms of service. Should you have any further questions or concerns please contact our customer care department at [email protected]. We appreciate your business and we look forward to continuing to serve your energy needs in the future.
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Divine Mercy P.
Mar 1, 2024
Elissa was amazing to work with
Elissa was amazing to work with! Integrity was patient with me, but Elissa made all the work happen. She took time to explain in a way that made sense to me. She was so professional and very knowledgeable! Thank you Elissa for all your hard work. You are saving us a TON of money!
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Jim R.
Mar 1, 2024
Lilah was very informative and made the…
Lilah was very informative and made the transition to Integrity easy. She was persistent which is a good thing since the contract will save us money.
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kim L.
Mar 1, 2024
I believe the woman who talk to us was…
I believe the woman who talk to us was Diane. She was very patient very knowledgeable about her job took her time and made sure every question was answered before we hung up and see this a ton of money. We would highly recommend her to many people, as we have so far and it was just yesterday that we spoke to her.
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Accounts
Feb 22, 2024
Integrity Energy half good, half unsatisfactory
Integrity Energy offered two products to us: viz. a fixed price contract for natural gas and a fixed price contract for electric power. The things for the gas contract worked smoothly. However, when I told the supervisor who confirms the contracts that I did not want to confirm the electric contract, she said that she would let the salesperson who arranged the contract that I wanted a different supplier. I also sent an E-mail message to the salesperson stating my desire for a different supplier. However, the salesperson has never responded to my request. I have received a copy of the contract from the electric supplier in the mail. So, I find Integrity Energy service is for their benefit and not so much to meet the needs of the customer they have searched out and with whom they have initiated contact.
Response from Integrity EnergyFeb 23, 2024
Thank you for bringing this to our attention. We had previously unbooked the agreement with the supplier at your request. The supplier sent the contract in error. Please disregard the communication. We will discuss your feedback with the sales representative so that going forward you have no reservations about our dedication to providing top notch customer service. Should you have any further questions please email us at [email protected]. We look forward to continuing our working relationship.
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customer
Feb 14, 2024
Friendly staff
Friendly staff, I only gave 4 stars, because they got the name of my company wrong and even though they said it was corrected. When I got the paperwork, it was still wrong.
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