Integrity Energy Reviews | Read Customer Reviews of integrityenergy.com

Integrity EnergyReviews of integrityenergy.com

4.7413 reviews
Energy & Power
5711 Grant Ave, Cleveland, Ohio

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Integrity Energy

About Integrity Energy

With more energy options available than ever, Integrity Energy is dedicated to providing customized, cost-effective solutions that suit the business needs of every customer.Where we began:Established in 2010 by Cleveland, Ohio natives Mike Naughton and Paul Nero, Integrity Energy was founded to provide businesses of all sizes with the best commercial electricity and natural gas rates available on the market. With over 40,000 customers served and relationships with over 30 leading suppliers, we’re able to secure some of the most competitive pricing across the country, allowing us to pass the savings along to our clients.As a leading energy broker in the United States, we pride ourselves on continually refining and improving our offerings and services to adapt in the ever-changing energy market. Our leadership team has over five decades of combined executive experience and continues to push the organization to new heights and advancements, with its most recent being the launch of online residential energy marketplace, PriceToCompare.com.Keeping businesses price protected through the unpredictable:Our goal is to make the unpredictable, predictable - at least when it comes to energy spending. Energy rates, and the variables that affect them, are often completely out of business owners’ hands. This can leave their bottom lines vulnerable to price hikes caused by natural disasters, seasonal demand increases, fuel shortages and so much more.Integrity Energy is passionate about protecting your business from unexpectedly high energy bills by finding, negotiating and providing the absolute best energy plans available. With our fully staffed account management department available 9:00 AM to 5:00 PM every weekday, and a dedicated renewal team constantly monitoring the market for your future contract options, we’ll make sure you’re always covered with a great rate, no matter what.Find the right commercial energy plan for your business today:The best way to avoid high energy bil

Integrity Energy (integrityenergy.com) has 413 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: integrityenergy.com
Website: integrityenergy.com
Category: Energy & Power
Location: Cleveland, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 8% of reviews.
Latest: Most recent review: February 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Integrity Energy reviews

413 approved reviews, newest moderated first

Janeene J.
Feb 20, 2026
I spoke with Diane who made the…
I spoke with Diane who made the transaction go smoothly. She was very informed and explained the process in a way that I could understand
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Britt A.
Nov 20, 2025
Chris Kent is my agent
Chris Kent is my agent, and He did a great job helping our Church set up with the best options for our future electricity. He was very professional and patient with me and our process.
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Shelley
May 13, 2025
Diane
Diane, went above and beyond to make sure we had the correct ESI Number as there were issues. I will always go with the for our business needs. You can not go wrong with Diane...She has an amazing attitude, communication.
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Timothy D.
Jan 17, 2025
Sevannah Rendell
Sevannah Rendell Retention Specialist Office: (216) 284-3629 "The customer service was absolutely fantastic! She (Sevannah Rendell) was incredibly helpful, responsive, and went above and beyond to resolve my issue quickly and efficiently. I truly appreciate that she followed through all the way to help us.
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Jennifer
Jan 2, 2025
Wonderful customer service
Great company, very responsive to customer needs.
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Terry B.
Nov 4, 2024
Zero Integrity Frauds!
This company called me and stated they could help me with the renewal of my business energy accounts. They connected me with Engie. Once I received my first bill, I was shocked that my electric costs went up over $1200 per month! Now I am stuck in a contract and will be losing 12 to 14 thousand dollars a year, all because of Integrity, Trust me, they have NO integrity! Run, do not walk away from these frauds!! UPDATE: Ok, since you frauds want to respond with BS, let me set the record straight. I have 4 other identical restaurant units which have a different service provider. Their rates did NOT increase ONE bit! So your answer, like your company and your integrity is CRAP!!
Response from Integrity EnergyNov 5, 2024
Thank you for sharing your feedback. We take concerns like yours very seriously and are committed to providing clear, transparent energy solutions. Our goal is always to help businesses save money and make informed decisions about their energy needs. We understand how unexpected cost increases can be frustrating. However, the increase in your rate is due to changes in the market. Energy prices in Texas have risen, and your new rate is consistent with current market conditions, which are averaging in the 6 to 7 cent range. As such, the rate offered to you is in line with what others in the region are paying. If you have any further concerns, please don’t hesitate to contact us at [email protected]. Your satisfaction is important to us, and we are here to assist in any way we can.
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Worky W.
Jul 17, 2024
I HATE this company
Editing to add: Your reply means nothing, you only posted it because you tried to report my review and it didn't work. Another example of how dishonest this company truly is. I HATE this company. They have been calling my business for YEARS despite the many number of times I have told them we don't already do business with them (yes they love to try that trick) and we will NEVER do business with them. I was assured so many times they will stop calling but they never do. I loathe them with such a passion that any time energy companies come up I trash this company - gotta spread the word!
Response from Integrity EnergyJul 18, 2024
Thank you for sharing your feedback. We are truly sorry to hear about your experience with our company. We understand how frustrating and disruptive unwanted calls can be, and we sincerely apologize for any inconvenience this has caused. We take your concerns very seriously and are committed to addressing them promptly. Please provide us with your contact information so we can add you to our DNC list ASAP. This will ensure your number is removed from our call list immediately. We value your feedback and appreciate the opportunity to rectify this situation. Please feel free to contact our customer service team directly at 1-216-502-4417 or email [email protected] to expedite this process. Once again, we apologize for the inconvenience and hope to resolve this matter to your satisfaction.
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Amber
Jul 11, 2024
Easy Process
We worked with Eden Dean who made the whole process, start to finish, a breeze. We even added another location that was linked to a different energy company. She got all our sites moved over to one electric company - such a relief. The only thing we had to do was give the location. I highly recommend working with this company and Eden is fantastic.
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