Instant Pot is a Canadian brand of kitchen appliances.
Instant Pot (instantpot.com) has 101 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Appliances & Electronics · Reseda, California
Excellent
Appliances & Electronics · City of Industry, California
Excellent
Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
101 approved reviews, newest moderated first
Pedro
Instant pot were very generous - I reached out and spoke with Logan to ask them about buying a replacement air-fryer lid as I had been recently diagnosed with ceoliac disease (gluten allergy) and my old one was contaminated. They very generously gave us it free of charge. Incredible service
mimi
the air fryer I bought was too small for me - I returned it and had excellent customer service and a quick refund.
K M.
Replacement basket for air fryer was smaller than original! My wife originally had a had an Instant Pot multi cooker that she was very pleased with so when they brought out the Air fryer Duo she happily bought one. It has proved very useful but unfortunately the non stick metal basket soon started to deteriorate and lose its coating. She tried to get a replacement but they were out of stock so she requested notification when it was back in stock. A year later she received an e mail with a link to the in stock item so we ordered the replacement. It arrived a couple of days later but it is smaller than the original. This means the stainless steel removable shelf you can insert to separate two different items of cooking will not fit! While the basic cooker seems good the metal basket is poor quality and Instant Pot's service is dreadful!
Lucinda D.
I cancelled order which they ignored. Made complaint which they ignored. Emailed 3 times which they ignored. It had been recommended as a deal on Martin Lewis website!! Disappointing all round!!!!
Ian C.
08Apr25 I bought a Instant Pot Duo and received it 12Apr25, the product was faulty [would not pressurise] and there is no way to contact Instant Pot other than via website form which they don't reply to.
Scott D.
Bought air fryer in July - relay board caught fire feb - unfixable. Scott Dahl 2182821804 Minnesota
MRS M.
This appliance is a real help to very busy people. It saves a lot of time - a meat stew can be cooked in under 40 minutes for example. The rice and porridge turn out really well. Very versatile. We really enjoy using it and the recipe book for it.
Lloyd
Horrible customer service… pretty sure they have non competent sales people delivering pointless information to “make” you buy a new product, which will fail again as well.