inscentswaterfall.comReviews of inscentswaterfall.com

I thought I had ordered too much, and I actually did, didn't mean too. I emailed the company trying to dispute the charges and get my money back, once the representative emailed me back and told me the situation and the deal I actually received and not to mention the politeness and the quickness of how they responded was extremely sweet and appreciated. So I actually decided to keep everything I ordered instead of getting refunded for the extra bags of cones I bought. I'm so excited to receive my order. Thank you so much again for the wonderful customer service! Amazing company with amazing employees.

The inscents smell good. I had a couple of them that were broken. The smoke does not travel below the 2nd level. Inscents do not last for a good while.

Such amazing customer service. Responds to emails, answers questions and very helpful. I will be ordering more of these for gifts! Love love love this company!

I received my inscents waterfalls the other day. Unfortunately, one of them was shattered during shipping. I contacted inscentswaterfall.com and received a personal response and resolution within 24 hours. I was very satisfied with their customer service. I am now waiting on a replacement. I also want to add that the waterfall effect is breathtaking. I absolutely love this product.

OHMYGUDANESS, I LOVE BOTH MY WATERFALLS, THE SMELL IS AMAZING AND THE AROMA LAST FOR HOURS!! I HAVE GIVEN ONE AS A GIFT AND SHE LOVES IT!!! ONE IS AT WORK AND ONE IS AT HOME IN THE KITCHEN AND THE AROMA FLOWS THROUGH THE ENTIRE HOUSE!!!!

I received my inscents waterfall. The essential oil cones are amazing! I'm loving trying the different cones. The waterfall and essential oil cones are so relaxing. I have already recommended these products to family and friends!

I ordered one a month ago and have yet to receive it. Customer service is polite but not helpful. I have asked for a refund, and they keep telling me it is to be delivered by the end of the day. This has been for five days,

Their incense products did not work and now they won't give me my refund. My son mailed the package with the order information inside of it. They say there is no way for them to know if it got returned without checking the tracking number to see if the warehouse received it. My son lost the receipt and now they say they can't refund me because I don't have a tracking number. If they can only tell if an item was returned based on a tracking number, that means the warehouse is not theirs and a third party. They are thieves and have stolen not only $83 dollars from me but $20 for shipping the items back. On top, the items never worked to begin with. So angry right now.