InogenReviews of inogen.com

I am very happy with the service of Inogen.

Because of my location, there were difficulties in purchasing the product. The representative who helped me went the extra mile and then some to be of assistance. The product itself is a perfect problem solver addressing both medical need and safety concerns with a toddler in the house. It also makes it possible for me to continue traveling.

Only issue has been the columns on the G3. They need replacing much too soon. Do not last a year.

Although convenient in size (wish it weighed less), my new Inogen 4 has one downfall. For a portable unit, the cannula line is much too long, hangs down, causing a dangerous trip hazard. Your company should provide a 2 foot line, as it is a short distance from the nose to under the arm. To remedy this situation, I placed the unit in a little carry all bag with handles that was about the same size, rolling up the line and placing it inside. This caused another problem, the unit overheating. To remedy this situation, I then went to the shoe repair shop, where a rectangular window was cut out, giving the battery air to breathe and also providing access to the port to charge. Regarding the weight, for an elderly person, it is too heavy and hurts to carry on the shoulder. But in general, it is convenient it being smaller in size, pretty quiet, with the ability to charge in the car, thereby saving the battery for when inside a restaurant, for instance.

Inogen 4 is light weight, with nice portability. I have the waist carry belt that works quite nicely. The only reason I gave it 4 instead of 5 stars is the batteries do not last very long at all for someone who is on 3 liters per minute. Otherwise great product.

This is a convenient unit but is a bit heavy

Inogen does a poor job of providing follow up. Also they are not good at renewing supplies.

The battery make the otherwise perfect oxygenator too heavy for this 75 year old woman to manage while walking.