InogenInogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
Tools & Equipment · San Diego, California
Excellent
Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
Showing 2,197 reviews with 5 stars · Clear filters
Robert A.
SALES PERSON VERY KNOWLEDGEABLE. DIDNTLIKE DEALING WITH FINANCIAL PEOPLE AT ALL
Response from InogenSep 22, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Sheral
As soon as I could I used the portable machine. Other than wishing I had another battery it worked great! The in home machine is a little more quite than the one I had! Thank You
Response from InogenSep 20, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Marsha G.
the Inogen System Replaced the Tanks I was using that were cumbersome and didn't last long. the Inogen unit allows me 4 hrs. of remote time to do what I want while it can be charged in the car and unplugged to be able to move around freely, extending the 4 hr. battery time. One of the carrying pack anchor point ripped and had to jury rig to use the carrier. However, Inogen sent a replacement out right away. You should look at the way it is sewn to the case pretty flimsy.
Response from InogenSep 20, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Sylvester A.
It’s the TRUTH
Response from InogenSep 20, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Naomi C.
Starting with the Inogen sales person to ordering/ receiving our 2 orders, everything went smoothly. The portable and in home concentrators work really well. My husband is really happy with both. The Inogen backpack is perfect too!
Response from InogenSep 20, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Valerie H.
Got this for my grandma who is 93 and couldn't seem to handle changing from concentrator to portable bottles. Inogen made it so that she didn't have to change back and forth. It's portable style allows her to leave it on her walker so she can take it everywhere. Also it has allowed her to transition back from nursing home to her assisted living apartment. Customer service was excellent from the beginning answering every question we had.
Response from InogenSep 20, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
HANS E.
Changing "COUMNS" 9/13/23 became complicated due to apparent design change. Your Rep. #5 was a great help. Very courteous and professional.
Response from InogenSep 14, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
CARLA L.
The representative that came to my house was very informative in explaining how to use my equipment. Carla Laraway
Response from InogenSep 14, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center