InogenInogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
Tools & Equipment · San Diego, California
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Tools & Equipment · Pasadena, California
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Tools & Equipment · Stockton, California
Excellent
Showing 809 reviews with 4 stars · Clear filters
Barbara B.
Love the units but mine is way to heavy and want to trade in for the lighter one. Wish someone could help me do this.
Response from InogenNov 28, 2019
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours Monday-Friday, 7a-7p CST for additional assistance. Best Regards, Customer Care Center
Beverly A.
Inogen G4 is more versatile than my 4 year old AirSep Focus; it functions for sleep and having variable oxygen delivery settings is useful for more patients. It has newer technology and a nice user-friendly display. I was steered to the G4 when the Focus went out of production and am quite pleased. We'll see how durable it will be. My only complaint relates to the poorly engineered accessories: the bag and shoulder strap are flimsy and clips are fragile plastic. The strap attachments on the bag are on the mid-back, so the G4 won't sit upright unless the strap is worn cross-body (AirSep's bag and straps are very sturdy, its clips are metal covered in faux leather, the straps attach to the top of the bag for superior comfort and keeps the Focus upright even worn at the side).
Laura W.
Everything was working fine until I plugged it into the car charger. Now the screen will not show level of oxygen and battery power left
Robert S.
The five hour battery only lasts 2 and a half hours
Cynthia B.
I love it but the 2.8 lbs.you advertise is deceiving. It’s not much good without the battery.
Joyce M.
I am on oxygen 24/7 so it may be a little different for me. I have to keep it on 5 so the battery does not last nearly as much as needed. Only having pulse has been rough a few times. But I do love that it charges while driving and no tanks all over the place. I do actually still keep a tank near for when I get in a bad spot and need full oxygen. I would recommend Inogen unless you are pretty far along in your disease.
Sherry W.
It all works great except where the o2 tubing connects to the poc it kinks right where it connects. I have tried everything i know of to try to keep it from kinking but no luck. Can you please help?
Thomas M.
My inogen is a lifesaver. Small and compact, yet powerful enough to do its job I love it. Everyone else I see who have other systems can’t beat this.