InogenInogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
Tools & Equipment · San Diego, California
Excellent
Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
Showing 809 reviews with 4 stars · Clear filters
Kattom
The unit is absolutely excellent in every way; however, for anyone attempting to contact customer service - good luck. Without a doubt, the customer service provided by the company is the absolute worst I have ever encountered with my multiple contacts/interactions (and yes, with many different individuals). Don't let that deter you from purchasing the unit - it is absolutely the best portable unit.
Ronald M.
the inogen is much heaver than advertised. It is not that quite it makes too much noise with in church. also the backpack is hard to get on. It also has holes is the netting on the bottom where the unit sits. I think you should replace it for me.
Ann C.
My husband died July 3rd. He never got to leave the house with his machine, so I cannot give it a review. Thank you.
Elizabeth R.
I love everything about my new concentrator except the bag that carries it---it should have a zipper or snap at the bottom to remove the battery --would be way easier to change batteries that way.
HollyK
Very happy I ordered the INOGEN ONE. It's been great for use during traveling
William L.
After I developed P.E.’s the doctor put me on O2 probably forever, we had the usual bottles and their bulky carrying bag. So we checked the Inogen system on line and decided to try.. Well it works magnificently and is so simple to operate and carry. We even got the extra double battery and the backpack, I can now even go fishing easily. Great equipment and extremely easy to use.
Paulette S.
I purchased the G4 Inogen and for the price I wish a battery charger would have been included rather than have to make an additional purchase from Inogen for a substantial fee. My order came with 2 batteries - the single battery and the double. If one battery is low, I switch to the other but the battery that needs to be recharged has to sit there until bedtime when I can charge it overnight, leaving the other battery only partially charged. It is an inconvenience to say the least. My other negative with the Inogen is that the “Bluetooth” connectivity doesn’t work although I have a brand new iPad as well as an iPhone 6 Plus and it will not connected with either. I called the help desk and after about a half hour, we had to give up. I am wondering how many Inogen users have their machines successfully connected? On the positive side, the machine is very light and it is easy to move about the home, around the yard and get to the store. It is much better than the portable machine that was provided by Medicare which I returned. Thankfully, I do have a floor concentrator to use when I have to give up the Inogen to its recharging station.
JOAN S.
The Inogen unit gives everyone in the family a sense of security. They know I have oxygen at my fingertips, if needed. The only problem I’ve had is getting used to “wearing it”. And I know that will get better as I get use to it. The help I’ve received from the staff has been stellar!!