InogenReviews of inogen.com

Good unit.....the tubing tends to pinch off at connection,even using the Velcro strap....could use a firmer plastic at the connection to before the tubing keeps pinching off and set alarm off.we usually turn alarm off when in a public place....poor engineering ....

My machine is louder than I thought it would be; And the 8 hour battery really only lasts around 4-5 hours.... It would be nice if the bag had small pouches to put your ID, insurance card or what ever....Trying to handle the bag and a handbag, no matter if its small, medium or large, is quite cumbersome....

This unit is just o. k. Unfortunately, to begin with, it is vastly overpriced for what it is supposed to do. The batteries only last about an hour on a setting of 4, which is where my Dr. wants me at. In your ads, you state that Medicare would probably pay for 80% of the price. I submitted a claim. It was rejected because they said it was not covered, so your claim doesn't hold water and I am stuck with a $2000.00 shoulder weight. Unfortunately, there is nothing I can do at this point to remedy my situation. Also, your parts and accessories are way too expensive for the average person that can get no assistance from Medicare.

It’s so heavy for me to carry!!

The Inogen is a pulse O2 unit and works in a pinch. The shoulder strap is very short and does not adjust for a taller person. Difficult to carry, but serves the purpose of traveling because it can work on a battery or with the plug in.

Cust service did not return calls, rec. wrong items

Bought Inogen One G4 and was led to believe it could deliver up to 5 liters. It could not. Cost me over $3000 for something that served my purpose less than a year. Had to buy an Inogen One G3 to get me the O2 I required. Very disappointed to spend that much money and not get what I need.

when i got my inogen there was a problem with it so i called service support and they said they would send a new unit along with return slips for the unit and battery they sent...i was told it would just take a few days to get the unit but it took a week and a half to get it and there were no return slips for the defective product...i call again and was told return labels would go out that day...but apparently never sent them because i called back a week later (after receiving invoices for the products to be returned by the way) and the lady i spoke to said nothing had ever been sent out in the way of labels so she emailed them to me so i could go to ups...the one light of my getting my inogen was the wonderful lady i worked with during the process of getting my machine...i wish there could be more people like her. Her name is Angela Haschka...