InogenInogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
Tools & Equipment · San Diego, California
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Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
Showing 2,197 reviews with 5 stars · Clear filters
David F.
Great customer service. The oxygen unit is exceptional.
Response from InogenMar 12, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Mary
It is easy to use. It weighs very little. It makes me feel safe and it has allowed me to go out and about very glad I bought it.
Response from InogenMar 12, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
JJ
Easy to operate and clean. Quiet.
Response from InogenMar 12, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Jeffrey H.
it gives you back your freedom to go to do and to live.
Response from InogenMar 12, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
John T.
The portable unit is very easy to take outside the home even though it is a bit heavy. Suggest getting a backpack for extended walking or exercising so that the weight is distributed across both shoulders. The carry case that came with it works well for moving around the house or short trips. The battery times for the two different sized batteries is reasonable, 2.5 and 6.5 hours at level 3. The charging is easy to perform directly to the unit or with the additional charger that allows a second battery to be charging while using the unit. The home concentrator is about the size of a suitcase but is easy to move around one level. It is fairly quiet and has a very long line for easy movement around a room without having to move the concentrator.
Response from InogenMar 3, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Michael C.
Love the portability and the length of time the big battery lasts.
Response from InogenMar 3, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Beverly S.
Bought a used inogen,wasn't working right so your people walked me through what was wrong. I ordered the battery and new columns, The new columns didn't work so you replaced them, working great now.the girl was great
Response from InogenFeb 27, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Wayne K.
I'm disabled so the weight of carry on is perfect for me. The contractor is nice and quite. It semes a shame that that I lived so long carrying those HEAVY tanks around. Thank you Inogen. We tell everyone about the benefits of having one.
Response from InogenFeb 27, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center