InogenInogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
Tools & Equipment · San Diego, California
Excellent
Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
Showing 809 reviews with 4 stars · Clear filters
customer
It is a lot better than having to carry tanks. Hope to adjusted to this new way of existing soon.
Response from InogenApr 7, 2026
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
WARREN L E.
Good oxygen flow, but the in-home box is way to noisy.
Response from InogenMar 20, 2026
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Vernon P.
The only thing I got against Inogen is that you have recharge the battery in the unit. There should be a better way
Response from InogenMar 17, 2026
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
GERALD
They main complaint I have noticed is battery life is only 2-3 hours not plugged in and unit is a lot heavier than I expected referring to their advertisement. The carrying case supplied is very loose fitting around machine and the cutout for the charging port is too high above the port. Also wish unit and replacement batteries were cheaper. Otherwise the unit functions as described. Better than carrying around oxygen tanks.
Response from InogenMar 17, 2026
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Eleanor G.
It is very convenient to use when you are out and about. It is pretty scary though when you are out and it quits working. I don’t know know what I would have done if my daughter hadn’t been with me to trouble shoot.
Response from InogenMar 2, 2026
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
David
the sales person , Stephen, in Ohio , was very attentive to my needs
Response from InogenFeb 19, 2026
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Johnnie B.
Still getting used to it. Handy to take with.
Response from InogenDec 5, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Sharlene J.
I’m adjusting to my new life with the Inogen. I’m getting a chance to do more with our getting out of breath. Thank you Inogen for giving me my life back.
Response from InogenNov 20, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center