Twila C.
Inogen concentrator not dependable
Inogen concentrator not dependable. Four hour battery may last two and half hours. Aiir leaks from small battery before it can be used. I carry my AllSaints bag in the car for back up, after being stranded 55 miles from home with no air due to the fact after two and half hours I switched large battery with small battery.. Turned out it was empty. It was fully charged when I left from less than four hours earlier. I would not recommend Inogen it is not reliable. Certainly should be for the price I paid.
Response from InogenMar 17, 2020
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best Regards, Customer Care Center



