RB H.
Customer service was horrendous trying…
Customer service was horrendous trying to initiate service. No follow up or coordination with physician's office. Nor follow up to me indicating if anything was outstanding. Dr's office faxed same item three times. Terrible!
Response from InogenJun 26, 2026
Thank you for sharing your feedback. We appreciate you taking the time to provide feedback regarding communication throughout the service process. Hearing about customer experiences helps us better understand where expectations may not have been met. If you would like to discuss your experience further, please contact our Customer Care Center line 877-466-4364 or email us at [email protected]. Thank you for bringing your concerns to our attention.