InogenInogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
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Tools & Equipment · Stockton, California
Excellent
Showing 2,197 reviews with 5 stars · Clear filters
blackett
does what it is suppose to do
Response from InogenNov 23, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Rodolfo L.
INOGEN has been a life changer! My 46 year old brother was diagnosed with brain cancer in April 2025 and after radiation and chemo via IV, his lungs suffered side effects. He’s on 3-4L of oxygen and INOGEN was the best decision we made in his care and treatment. Instead of hauling oxygen tanks that lasted two hours each at most, plus a walker or wheelchair, it was a lot on even my body. I called INOGEN and was helped by a very helpful agent who explained in detail how INOGEN would benefit his quality of life. We decided to purchase a higher package due to my brother’s young lifestyle and don’t regret it one bit! The car charger and portable chargers come in handy I’ve never had to use the spare battery we purchased. The convenience of him carrying his own small oxygen bag has been smooth and easy for going out in public and living life. Please do your research and what’s best for your quality of life.
Response from InogenNov 23, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Amanda W.
The customer service was great. They were able to get me the right machine. They were also great in helping with shipping. I couldn’t have asked for better customer service from anyone.
Response from InogenNov 4, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
James M.
If I had it to do over I would’ve gotten a different one. I hate that it has to connect to my phone and doesn’t stay connected. Don’t need it to be connected to my phone and no one will help. I have tried to call many times and do not get anyone. Not happy.
Response from InogenNov 4, 2025
Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours, Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
Joanne G.
Easy to set up and use
Response from InogenOct 31, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Andrew H A.
It has helped me to be able to get on with my life. I have batteries to last up to 9hrs. So I can do the things I was able to do before oxygen.
Response from InogenOct 28, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Tommy E.
The lady we worked with was really polite and understanding, she walked us through the whole process. The only thing that worries me is, the battery is so expensive, we would like to get a back up battery but, we just can't afford it at this time.
Response from InogenOct 28, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Janice M.
It is really comforting to have oxygen when I need it at home. Everyone is very nice and accommodating and pleasant.
Response from InogenOct 28, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center