InogenReviews of inogen.com

Like the oxygenation My wife using and she has lung cancer and COPD Needs to wear when walking. Unfortunately, this unit has ended up being too heavy for her and she is not utilizing to its fullest. Wish she had the lighter unit

There Is No Way The Battery Last Up To 5 Hours. Had Mine On Two Litres, And Barely Got 2 Hours Battery Life From It. Plus Sales Person Didn't Tell Me I Can Have Medicare Pay For It. The Told Me Not To Go Through Medicare. They Signed Me Up With Care Credit On A four Year Payment Plan. Where As With Medicare It Wouldn't Cost Me Anything.

Good at first but now my prescription is 6 liters so the machine is of no use. I’ll be trying to get rid of it

Inogen 5 is very reliable and rugged. Only issue: Buyer Beware: 16cell batteries cost app. 500 each, HOWEVER only warranties for 1 year!!! How ridiculous is that??

I have yet to receive my order. I was told it would be a two day arrival UPS. The device was sent ground 5-7 days. The sales person was very helpful over the phone and with follow up for the prescription order. However, it was not addressed to me but to my mother when it should have been to me care of my mother. My unit number was not provided to the shipper at the time of order. If you need this as quickly as I did, it is a disappointment. I called during business hours and was told both the sales person and sales supervisor were out of the office. Oxygen is important especially for travel to doctor appointments or to a respiratory therapist. A patient should not have to wait more than 24 hours for something promised.

The gap between the Inogen's pleasant, well meaning customer service agents...and the company's execution of the agreements and promises made by said agents, appears so far to be wider than the Grand Canyon. I feel for the customer service dept. and those working within it who try their best to make and keep happy customers. Credit to them. As for the Company itself...so far it's been a trail of exasperating missteps that the above mentioned customer service agents have tried, diligently, to fix. It's taken forever but I now believe the many issues I experienced with the company's dropping of many balls -- have been satisfied. I'll keep an open mind. As for the product -- a G4 portable concentrator. I'll let you know. It just arrived...finally. I surely hope it works as advertised. We shall see. Stay tuned.

Unit works fine. A lot noisier than i anticipated though.

I have had this unit for a month now. I am going to give an honest review. To start I am not in need of oxygen daily even though I am short of breath daily. I know I am going to get worse breathing as days go on. I've used my Inogen G5 unit overnight for a few days. It does appear to help me breathe easier than I do most times breathing fast that is required when I get out of breath. My main issues with this unit is the noise from the puffs that is generated by the Cannula when I am attempting to sleep. It does vary from lying on my right or left side and does change for whatever reasons on different nights. I will be trying various Cannulas. There is also noise generated from this unit that I wasn't aware of which I think is normal for this unit. It is a popping sound every few seconds. This was never revealed to me before purchase or from reviews of. It could have made a difference of my purchase. If you are going to sleep with a Cannula then you will need pads which are available on Amazon to keep the tubing from making indentations in the skin on your face. The bottom line is I am glad I was able to acquire this unit and use as I deem needed per my breathing disabilities. There is no way a prescription should be required to purchase this unit. Jeff Briscoe