InogenReviews of inogen.com

4.13,951 reviews
Tools & Equipment
859 Ward Drive, Goleta, California

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Inogen

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About Inogen

Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.

Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: inogen.com
Website: inogen.com
Category: Tools & Equipment
Location: Goleta, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Inogen reviews

Showing 165 reviews with 2 stars · Clear filters

Stach
May 18, 2021
Toyota Adapter
I called the customer service about your car adapter not fitting into our Toyota RAV 4 lighter access. I was told “all sales are final”. The manager also confirmed Inogen had no Toyota adapter is available. You sold us a unusable item car charger. A complaint was sent to the BBB.
Response from InogenMay 20, 2021
Hello, I would like to apologize for your bad experience with Inogen. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best Regards, Customer Care Center
Robert S.
Apr 24, 2021
un happy with the duration of the…
un happy with the duration of the batteries. you advertise 6 hours, but no i get two hours. you lied to me. not happy with inogen
Response from InogenApr 29, 2021
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours Monday-Friday, 7a.m.-7p.m. CST. Best Regrads, Customer Care Center
Al M.
Apr 24, 2021
I rate it this way because my clock is…
I rate it this way because my clock is way off and after over 10 trys of getting to customer service I called Mary the lady who sold it to me. She requested customer service to get back to me almost a month ago and still nothing. I work and can't sit here forever waiting.Makes me wonder what would happen if I needed to get ahold of you. After gettinhg your response I guess you can't read either.
Response from InogenApr 29, 2021
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours Monday-Friday, 7a.m.-7p.m. CST. Best Regrads, Customer Care Center
Beverly K.
Apr 23, 2021
Very disappointed
Very disappointed, the batteries last half the time as told. Also the hose is too weak, it bends too easily and causes the air to be blocked at creases. I really thought I could enjoy this and allow me to get out, the batteries won’t last as told would.
Response from InogenApr 29, 2021
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours Monday-Friday, 7a.m.-7p.m. CST. Best Regrads, Customer Care Center
Jennifer Boster K.
Mar 28, 2021
The battery life is 1/2 the amount of…
The battery life is 1/2 the amount of time as advertised.
Response from InogenApr 8, 2021
Thank you for reaching out, we appreciate your feedback! If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best Regards, Customer Care Center
CAROL D.
Mar 26, 2021
It is louder and bigger than the imogen…
It is louder and bigger than the imogen 4
Karen R.
Jan 27, 2021
when i try the back pack i was to old…
when i try the back pack i was to old for it it was to big but after i spend 1700.00 and one 100.00 for the backpack you would not take it back or credit for a battery or if i have to fix something think you K
Response from InogenMar 23, 2021
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best Regards, Customer Care Center
Louis C.
Jan 19, 2021
There is absolutely no follow on sale…
There is absolutely no follow on sale of equipment. The phone contact serves only to take orders. I have not heard from this company since I placed my order.
Response from InogenJan 26, 2021
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center

InogenReviews of inogen.com

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un happy with the duration of the…

I rate it this way because my clock is…

Very disappointed

The battery life is 1/2 the amount of…

It is louder and bigger than the imogen…

when i try the back pack i was to old…

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About Inogen

About these reviews

More in Tools & Equipment, California

H3R Aviation, Inc.

Backyard Landscape Supply

Supply Ontime

Original S.W.A.T.

Inogen reviews

Toyota Adapter

un happy with the duration of the…

I rate it this way because my clock is…

Very disappointed

The battery life is 1/2 the amount of…

It is louder and bigger than the imogen…

when i try the back pack i was to old…

There is absolutely no follow on sale…