InogenReviews of inogen.com

I got my inogen in oct,21 never had to take it outside of the house till may 22 when i had to go pick up a grocery order i needed that day i may as well not had it with me i was not told when i was talking to the sales rep that sold it to me it works by pulse instead of continuous flow which you need when you are short of breath it was USELESS i paid 3000.00 for a USELESS machine.I called customer to service and that was a joke you people need to learn how to talk to customers and not be so rude after all we the customer are the ones paying for the things not you..I really wanted to return it and be done with it BUT all i was told was that i had 30 days to return it and there was noting i could do but finish paying for itmore the less suck it up you bought it your stuck with it....I KNOW THIS WILL NOT SHOW UP IN THE REVIEWS BECAUSE THEY DON'T WANT PEOPLE KNOWING HOW DIRTY THEY ARE....THANKS INOGEN FOR NOTHING.

I have called the company but to no avail. Where the oxygen line connects to the machine it constantly kinks, or should I say always kinks preventing very little if any oxygen to come thru the line. I asked if there was a devise to add to the machine outlet or tubing to prevent this and was told no! I was told many people tie the line into a pretzel and maybe that would help. After hanging up I tried this to no avail whatsoever. I would think after paying thousands of dollars for my wife's Inogen One they could come up with a fix for this serious problem.

I WAS enjoying my Inogen One G3 S/N 20523896 untill it broke 9 months from purchase. Getting nothing but the run around from Inogen to the provider who sold it to me to the company that shipped it to me. One month and still no answers on who to even turn it in to from anyone. Still waiting for answers. I can't help but feel I just got took for $2200.00.

This does not work for me

the constant pusating nosie is extremely irriyatimg. Taken it to visits to friends and they are very unhappy we all have to endure the noise. Really questioning decision to buy

I was disappointed there were no instructions for use or a demonstration of how to use the machine. This was so different when I went on a chest compression device as someone came and fitted and explained use to me.

This is my 4th replacement machine since my initial date of purchase in 2020, second time for an O2 (oxygen) malfunction error. This is also the second review I've left, still waiting for someone from Inogen to reach to me with something better than i to contact their customer service department (which I've already done when i reported another bad machine needing replacement). And again, being a Friday, I am being made to wait until Tuesday of next week to receive yet another replacement unit, despite UPS delivers on Saturdays, and it is next day delivery, because the order won't be received until Monday at their warehouse. What was once a very happy, and confident purchase, has now become unhappy, and anxiety ridden. What more can be said here? When it operates correctly it's great. Question is, for how long? There is vastly becoming a very noticeable pattern here i don't like, but don't have much choice in the matter, as I'm under contract with no insurance to assist. Buyer beware. Oh well...

it didn last 4 hours i needed it to be about 7 hours