INNSTAR® Official StoreReviews of innstarstore.com

excellent transaction, great product, thank you

After receiving my first order I ordered some additional bands and door holds. When I received the additional items there was one door hold missing. I contacted the customer support team and they quickly sent the additional door hold. I like the products and am very satisfied with their customer support.

I'm not one to give reviews unless I am totally impressed and this is a phenomenal company with outstanding customer service. Their products are top notch in quality and durability. I've actually made great gains from their bench press band replicating weighted bench press. If I could give them 10 stars I would.

Sorry to say this. My bad review is based entirely on the fact I paid from order on the 20th of March. I even paid extra for the fast delivery (4 to 8 days). 21 days I still don’t know where my order is. As the tracking has stopped working, I have been assured that my order had not been lost. They just don’t know where it is!! I wonder if I will be given a refund for my fast delivery charge?

Excellent service. Very personal and solution-oriented.

Great products. Good quality and quick delivery. All good really.

The product works great, but I spent a week going back and forth with their customer service. They changed the way the pull up assist connects to the pull up bar but didn’t update the instructions or the website description. It would also take a full day for each reply email to come through and the customer service rep didn’t seem to know about the problem I just described. Also, I’d prefer if it wasn’t made in China. The product is good enough quality that I would pay more for one that was made in the US.

I had doubts about how this product can be useful for doing exercise (effectively) at home; I've been using for a couple of weeks and I am plenty sattisfied and I highly recommend it.