Innovation Refunds helps SMBs navigate a broad landscape of federal incentives to accelerate their growth, expand their service offerings, and promote domestic job creation. By helping SMBs apply for and receive these benefits, we are assisting businesses across the nation with acquiring growth capital and develop financial security.
Innovation Refunds (innovationrefunds.com) has 493 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
innovationrefunds.com
Website
innovationrefunds.com
Category
Investments & Wealth
Location
West Des Moines, Iowa
Listed on Five Star Index
2026
About these reviews
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The company replied to 2% of reviews.
Latest
Most recent review: March 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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As a business owner, I am so busy. I was hesitant to get involved with the employee retention credit. I am glad someone told me about Innovation Refunds. We worked with Chavis, Krystal Carity, and Sharla Walhood and they were with us each step of the way. And, they helped us receive funds that will surely help our business. Call today and I hope you have the opportunity to work with this great team!
ME
Melissa
Great Communicators / Great Team
The employees at Innovation Refund work as a skilled Team handling our file. They kept me informed through the process and information was clearly communicated to each team member and to me.
JM
JMN
We worked with Ashley Johnson
We worked with Ashley Johnson. She was terrific. Responsive and professional.
JC
Jessica C.
Great Company, Great Results!
I was a little skeptical about going forward with the paperwork for this credit but Michael was such a great person to work with that it made me feel like it was going to be worth it. Michael walked me through all the paperwork and was patient with us trying to gather all of the documents required. It didn't help that we had switched accounting softwares half way through the years needed to process but we worked together on a way to report all the information in a way that was acceptable. Michael was unlike anyone I have worked with in the past his level of care and compassion was very evident. Great at making conversation and making me feel like he had our companies best interests! We enjoyed this experience and results so much we are going to go through the process with one of our subsidiaries!
JH
Jake H.
Great customer service
Great customer service! Highly recommend.
MA
MA
Michael Winters is the Man!
We were told that we would not be eligible to get this credit by the company’s CPA, so I gave up on the quest. My boss got a call from Innovation Refunds, and she forwarded them to me to see if we would qualify, based on the information they requested initially. My case was then given to Michael Winters, and let me tell you, Mr. Winters was AWESOME! He’s a pleasant person to talk to and truly a comedian by nature. He worked with me on all the information that was necessary to get us qualified. It didn't matter the hour of the day, this man worked with us, and I would recommend him to work with every person that I know could benefit from this program. Today, we received the greatest news, we got refunded!
As an accountant by trade, I am recommending all my clients to Innovation Refunds and only to work with Michael Winters. This Guy is the reason for this season!
Thank you, Mr. Michael Winters, for all the hard work dedicated to us getting this credit, we certainly appreciate it, and we hope that Innovation Refunds appreciate you as a star employee and cherish the awesome person that you are and all the skills you bring to the team.
MA
DH
Dan H.
I am just a small non-profit who worked…
I am just a small non-profit who worked hard to keep all my employee's on the payroll through the Covid pandemic. Innovation Refunds did a great job of getting us more than $200k back from the IRS. Thank you so much, their communication was excellent and I knew what to expect all along the process. What a tremendous job and a great opportunity that I did not let slip by.
LN
Lisa N.
Innovation Refunds is the way to go!
I reached out to Innovation Refunds after being yanked around for months by one of their competitors. Shannon, Bethany and the entire team were prompt, friendly and professional. They made the entire process easy and stress-free. I only regret not dealing with them first. Highly recommend.