Innago Property Management SoftwareReviews of innago.com

My wife and I are small-time landlords. We use Innago to collect rent, sign leases, screen applicants, manage maintenance requests, and store documents (walk-throughs, welcome letters, etc). We migrated from Cozy.co to Apartments.com and have finally found the tool that has them both beat (we also looked at Rentredi and Avail). The interface is beautiful and by far our favorite of the three platforms we have tried. Furthermore, they have excellent customized invoicing tools that allow easy billing of things like recurring pet rent/deposits, prorated rent invoices, and splitting payments among tenants. The applicant screening service is well put together and allows you to customize the questions and layout as well as any additional fees on top of the standard fees for credit/background/evictions. The lease signing tools are a great free add-in. Although Innago charges a small fee ($2/payment) tacked onto rent, we like that it gives us the option of paying or adding as a fee to our tenants -- so far no one has complained! We haven't used Innago to market our listings yet since they only tap into the Realtor.com network, but we are looking forward to more platforms being added in the future. Innago has a tool for tracking expenses, but we primarily use Stessa for that since it is able to link up to bank accounts (unlike Innago) Innago takes a great deal of work out of being a landlord and is excellent as property management software. Innago doesn't advertise this well (Google "Innago templates") but they have absolutely rock solid and professional Lease, Pet Addendum, and Lease Guarantor templates that we have used for our current tenants, and we will be using their Lease Renewal template when the time comes! This has saved us hours of time and guesswork. Our tenants also love the platform: automatic rent collection is extremely convenient and Innago also offers tenants a quick way to purchase rental insurance during the platform onboarding process (half of our tenants have gone this route due to the convenience). Innago is a fantastic tool for any landlord and I highly recommend it.

Innago review Online payment While the initial set-up did take a while, after my bank account was verified and connected, all payments and invoicing were incredibly easy and hands free. Accounting My accounting is relatively simple, just rent income and monthly expenses. But the software is easy to use and satisfies my needs. Lease track I generally don’t track lease digitally, but I do save a copy on Innago for my tenants to access. It is very helpful as a file repository. Financial report I don’t use this feature often, but the reports are simple and straightforward, which is perfect for me Tenant portal My tenants were able to easily access, setup and use the portal, which is good for me when I wish to communicate and send them documents. Channel mgmt I do not personally use the channel management feature. Work order I use the work order management to record invoices and payments. It’s helpful when tracking monthly expenses. Invoice mgmt Just like the work order management, the invoice management system is easy and effective to use. Pros Innago is completely affordable for a small landlord. It effectively accomplished everything I need from a property management system, for little to no cost! Cons There’s not much I do not like about Innago. The only issue I had was with the first payment, it took a while to connect my bank but after it was set up, there were no issues at all. Overall, it was exactly what I needed in a property management system, and I couldn’t be happier with choosing Innago.

Innago is a great property management software, especially for the cost. I have been using the application for about ten months and haven't had a problem. Innago keeps track of my accounting, logging all expenses, credit, fees, etc. The program has a user-friendly interface for both the tenant and landlord portal. Payments can be made via Innago and transferred into any US bank account. Innago sends reminders to tenants informing them of upcoming bills. They also will call tenants if bills are past due. Overall this is a great software to use.

I was looking for another property management solution when quickbooks started charging $10 for every ACH transactions. I tried many software option and settled on Innago and have been using it for about 2 years. For the price you pay which is effectively 0 it does the job.

We chose Innago to help with our property management. They are landlord friendly and the automated features makes everything smooth and easy. If we ever have a question, they are quick to reply and help. Our tenants like the ease of being able to make a payment without needing to be in constant with us.

Innago has made my property management an ease. I love that everything can be done electronically. If I don't understand something I love the fact I can talk to an actual person and not a robot! Highly recommend especially for small landlords like myself.

They actually have customer service that will call or email you back. Also they don't hold your funds as long as others. But the first payment did take a long time to go through. Also It's not as intuitive of an interface as Zillow that I used before . But now that I've figured it out it seems to be working pretty well.

This company is freaking awesome! Not only is their software very robust but it's FREE for landlords. Yes you heard me correct, it's FREE. It is an all-encompassing property management software that handles tenant maintenance requests, rent payments, communications, electronic leases, and much much more. Great job Innago!