Innago Property Management SoftwareReviews of innago.com

I currently have a few out of State rental properties managed by a property management company, I haven't been happy with them - I do not see much value as I have managed most of the repairs through my own contractors and find my own tenants. I started looking into third party vendor solutions that can help collect rent. Upon reviewing multiple vendors/ apps: Turbotenant, Avail, Zillow, Doorloop, Hemlane and Innago by testing out both as a landlord and tenant. I decided to go with Innago. The original intention of using it for collecting rents expanding to drafting lease agreements with digital signature, listing services, tenant communication, maintenance and renter insurance, I was surprised how smooth the process was. As a newie, they generally provided a great customer support, very easy to work with, the app is also very user friendly with intuitively video instruction. I tested out 1 property first as my first self managed out of State rental property, so far so good. I'm now comfortable enough and contemplating to move the other 3 properties over to Innago once my service agreements with the property manager expires. Oh I forgot to mention - all of these are free for landlord!

Superb user friendly software, very intuitive. Very well thought out and all encompassing, this is really the only software you need to screen, collect rent/fees and manage tenant requests. The best part of Innago is the Customer Service. 10/10 totally recommend. You call or email them, even on weekends, and you have an answer within the hour. This is truly unheard of this era of terrible/subpar customer service and for this reason alone, I would choose them any and every day over the competition.

This app rent app is a scam I recently moved to Cincinnati Ohio and I paid for an apartment including security deposit and the landlord told me to set up this Innago app to pay my rent and she also said it’s her first time using it for rent payment and after making payment and it posted in my account after 7 days my landlord told me they couldn’t pay her the rent and that I should request for the money back from my bank I told her He’ll no that the payment is already deducted and if anything needs to be to tje done the rent payment company should reverse my money and I went to the bank the bank told me the same thing that they cannot reverse the money that it is already posted. Why is innago not reaching out to me about this I believe it is a scheme to take money from people I need my money back in my account. I tried calling innago customer service only to be hearing voicemail no real human. I paid $3000 and I need my money back

Innago makes managing properties much easier. But I love the customer support. Seriously, they have the best customer support. I've been using the service for a few years now. And while it doesn't have every little feature I want, maybe I give it a 8/10 for that -- the customer support brings it to a 10/10. Thanks Innago CS team.

Great customer support the same support phone number works for tenants and for landlords so you can give that number to your tenants if they have a problem linking their bank account or navigating the website. This website does everything from application to lease signing to rent payment processing. It allows landlords to set parameters like, not accepting partial payments, which can help protect owners from tenants using sneaky means to avoid full rent payment. It automates everything and makes renting properties easier. Helps tenants pay from their bank with no extra fee or credit card with small % fee. Easy to use.

I rented from a landlord, and she used this app. Unfortunately, she ended up being a huge slumlord and we were forced to move out. We had the credit reporting on and the former landlord made false charges against us and now we have to fight to remove the false debt from our credit with no judgement. It seemed like a great app unless you are in the situation we were in. then they ruin your credit.

Innago makes my job managing my property super easy. It's a streamlined platform that automates my invoicing and rent collection.

It's a smooth website, easy to use for tenants, and is free!